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Customer Ratings & Reviews

Your price for this item is $859.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.8 out of 5 stars with 822 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 822 reviews
  • Rated 5 out of 5 stars

    Great Product. Great Price. A++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop which is superfast and in 2-in-1 which allows to use it as a tablet or a laptop. With the latest processor and memory+HDD, this is a great find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredible machine held back by the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly beautiful piece of machinery—honestly, it feels perfect in almost every way. The speed, build quality, and bright 2K screen are top-tier, and I loved the versatility of the 2-in-1 design. I bought this for my wife, who is a writer, but unfortunately, the keyboard was a dealbreaker. The keys are oversized and have no spacing between them, which caused constant mistyping (hitting Caps Lock was a frequent issue). We tried to get used to it but ultimately had to return it. If HP fixed the keyboard spacing, this would be the perfect laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new computer, the buttons are big, it's easy to use. the computer knows what I'm looking for quickly, from settings to apps everything is easy. Only issue I had was it didn't come with Windows 11 Pro, I had to bring it back to Geek Squad for them to install it, which took 4 or so days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter bought with her own money. Extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the size and quality of the uniy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and long lasting, easy to carry, 360 degrees rotate this one awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home, work, and school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been everything I was hoping it would. The size, versatility, and speed allows to use it for home, work, and school. Browsing is quick and convenient and copilot is a life saver. Glad i bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slightly smaller than me previous one so it took a little getting use to the smaller keyboard. Everything else is running great. The sales person that helped my said I could use both the laptop cord and a phone cord. This makes charging more convenient so I hope that works out ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, versatile, easy to use and carry everywhere, it feels premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used Apple ipads&imacs but I have this HP a try&it was a good move that I’m glad I made. I would recommend this to my family, friends, coworkers&anybody thinking about getting a laptop or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel proud to a value customer of Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for all the Best Buy Team for their patience and funding the right product for my best. The experience was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop in budget compare to other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop from bestbuy as in the offer which I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and great ai compatibility. Huge storage at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work and it does everything I need it to. I like that it folds into a tablet as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is student favorite Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was awesome for my daughter especially for her first year in college. She loves the laptop and work online with her zoom meeting and student tuition none stop. Glad she chose this HP instead of the Apple brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes this laptop. Has enough power and battery life for school and gaming. Only minor issue is there is no lip between the front of the laptop and screen sonits slight hard to open it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color and its been really really good so far. Good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop very practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical long last battery a really good buy I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I splurged!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very tech savvy individual but knew I needed an amazing computer as a bookkeeper. Originally had my eyes set on a chromebook but happily was open to looking at other models. I was graciously shown this model and was hesitant as it was beyond my budget. I was then recommended to apply for the BestBuy credit card and have been over the moon delighted with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall performance laptop. Good display and processor performance good for daily tasks and more.

    I would recommend this to a friend