Customer Ratings & Reviews

Good computer great price works well can do some gaming on it as well as college stuff

this was my first ever personal laptop after only having a work laptop. i wanted something reliable, fast, long lasting and something with a lot of storage to help me manage all of my work documents from home. so far this computer has been everything i was looking for and additionally i love the touch screen

Its a great laptop. Good vattery life, great screen resolution l, and the 2 in 1 its really handy for my personal use. The processor is real quick really dont have any issues with opening or editing stuff. Also has a really good camera resolution especially for like zoom meetings it's good.

Really great laptop, the speed compared to my old one is amazing! Best Buy gives you great values, when you need to replace your old laptop go there first!

Great computer if you like the immersion of AI. Not a fan of HP but this is the type anyone would enjoy. Great aesthetics design, looked all metal with crisp sound system. Fast and bright screen

Excellent choice for xmas gift. Works and looks good.

Its wonderful, good think and exelent item, beautiful

I love my new lap top. So far- so good with no complaints. I like the fact that’s it’s a touch screen, which works well and it’s a flip. Its nice to sit in bed with a flip lap-top, if needed. Its working perfect for my everyday computer needs and so much more. It’s a great buy!

This is a really well-made laptop, much better than my previous one. I especially like how strong the hinges are for flipping it back. What I don't like is how everything is about making money now. They could at the very least load new laptops with basic office apps like Word. And the tech kind of runs away from you, taking actions I didn't authorize. I really wish these companies would pay more attention to human design. But that's true of all of them, not just this one. Overall, this is a really well-built model. Unfortunately, I had to return it because it was too big and heavy for my needs as a senior. But I would buy a smaller one if a sale becomes available.

I really enjoy this laptop. The screen is a good size at 16" giving you plenty of screen to be able to multitask without it feeling cramp. The only thing I wish it had as maybe a light up keyboard but other than that I enjoy using the laptop.

The best laptop I have used. Best battery backup .

This laptop appears to be working well. I love that it doesnt have the side numbers, so the keyboard is centered when i use it.

Love the laptop. Exceeded my expectations. It’s an absolute beast very happy with the purchase!

For everyday tasks,browsing, office work, streaming, light photo editing, it performs well and snappily. Functional,stylish, light and classy device. Very nice purchase

Excellent product, price-quality ratio; with the integrated AI, it makes work easier and is very powerful for everyday use in whatever you need.

Justin (Clarksville, TN Best Buy) helped me with my decision, he gave me excellent information about the computers and knew the product line thoroughly ! The computer is incredible and a great bargain ! Couldn't recommend him enough !

looks good & sleek. i wanted to buy the 14” but this one was on sale. Works well so far but is a bit heavy. Haven’t used long enough to see how long the battery lasts. Does not come with stylus. Overall very nice laptop!

Two in one. I liked the feature of fliping the screen around to use as a pad or flip it back to use as a computer. As a computer tech for over 30 years, I rate this a great buy.

Excellent product, first time going with an HP laptop with touch screen. No Regrets

Love my HP lap top . It was just what I needed in order to use my Cricut machine to make cards and many other paper items. They work well together. Than you Best Buy.