Customer Ratings & Reviews

I would give a 5 but I haven’t had it long enough but so far so good. I love the battery life and that it is touch and how it flips all the way back. I also love that it has 16gb RAM

This device was purchased for my bother and he loves it . Easy to use

Nice, affordable laptop, works very well for my needs,

Nice computer and good replacement for my mac computer

Great user friendly Laptop - light weight and durable!

Great laptop worth every penny. Runs smooth and seamless absolutely love it

Powerful machine for the price. Love the convertible options for presentations.

This laptop is perfect for on the go and easy to use. I will totally say get this one.

I would really like this laptop if the sound would work consistently. I bought this model in July and the sound never consistently worked, despite the efforts of Geek Squad and a personally hired tech person. Finally, I returned the original laptop and got a replacement with the same model, thinking I’d just gotten a “lemon”. I could not face more hours on the phone and text with tech support, so after a short time with them again for a recurrence of the same problem, I used the onboard diagnostic and got it to work for a little longer. So, have been limping along. The sound will work if I restart the device immediately before I need to use the sound, like right before a Zoom meeting! I live a a couple of hours away from a Best Buy store, and reaching them by phone has become more difficult as they do not allow customers to call the store directly anymore. It has been frustrating and I will not buy from this company again.

So far after only using it a few times in the first month I’ve owned it, it’s a decent machine with pretty good speed. I love how fast it boots up. My only complaint is how hot it gets while charging. Both the bottom of the laptop and charger as well. I have to use a USB lap fan so I won’t get burned. For that reason, I give it 4 stars.

Sleek, fast, pleasing. Perfect for my daily activities and job responsibilities

The battery life is excellent. And, so far, I've had no problems with the touch screen. The speed is a little disappointing Maybe I'm expecting too much. Also the keys are very close that I often click on the wrong keys. The touchpad is also taking time to get familiar. Not specifically related to the computer, the Microsfoft and HP product notification are annoying.

This laptop is awesome. The screen is amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Love it!! It has the speed I need plus the screen is just the right size.

Nice laptop, still getting used to windows 11 but it works very well!

Very nice laptop with a lot of nice features an extremely excellent price

Great computer. It turns on quickly and run efficiently.

Good buy for the money. difficult for geek squad to transfer from old computer

great computer for the price with great resolution

I like the screen clarity. Keyboard seams usable.