Customer Ratings & Reviews

Very fast and slim framed. A bit on the heavy side but other than that is laptop is a beast

works easily, beautiful colors, many features I had never seen before. Enough memory for my needs, and an exceptional look. Everything I hoped for

Great laptop, such a long lasting battery. Lightweight and easy to use.

Our experience at the Midwest City location is always great. The staff is very helpful and listen to the needs of what we want and use of the product we need to purchase. They never try to push the most expensive thing, just cause. Greatly appreciated the Best Buy staff. We bought this laptop for my daughter who is about to start freshman year of college. It handles all the needs and requirements she has for success to continue her education.

I had an HP almost like the new one. The main difference I have found is the larger flatter keys. I love that feature!! There are helpful navigation messages in any program I open. Copilot instructions are in Word which help with the ease and perfection of making a new document. All the navigation tools make the experience more user friendly!

I love my new laptop It is so fast and easy to use. I am 80 years old and the functions I need are way above what I expected. I don't know why I waited so long to purchase a new laptop I do a lot of quilting on line, and genealogy among many other things Thank you Best Buy for all your help in helping me choose the right laptop for my needs. word perfect is so helpful and all the other programs I purchased.

Its been 2 weeks now and I will say this laptop is more optimal to handle day to day activities. Touch is very smooth. But the laptop weighs a bit more than the one which I used previously. Overall am satisfied with my purchase!!!

Works as it should..setup was a piece of cake..speed is excellent

Laptop in good condition and its performance is excellent. The speed is exceptional.

HP Omni book X-Flip Laptop - This was available at the time with good holiday pricing. I am more of a Dell person. I like their warranty onsite service . The ads for their laptops and Lenovo was listing older tech. I wanted USB-C 2.0 or better. This laptop had better display resolution as well along with 6E wireless. The processor speed isn’t up there with the other high end processors, but I am a retired pc and server service person, and more interested in home business use and browsing now. The OS is Windows Home 11. I’m use to the Pro version, so I will see how limited my options are. The battery life is rated in the 21 hours + range. I picked up a USB-C dock with Ethernet and SD and micro sd card and a 220w USB-c charger and additional cable to push the 100w dock and to charge the HP Omni book X-Flip Laptop. Setup was very easy and straightforward. I only wish that I had a backup on iCloud first. The process would have gleaned over my data effortlessly. I do have a separate backup on hdd and SD card so I did that. I will setup the iCloud backup later for this laptop. Purchasing this laptop was easy and I upgraded to the BestBuy Plus membership as a bonus freebee. I had a base membership before. I can’t speak for HP reliability yet since it is too early since the Labor Day weekend purchase. It looks great though ! I am sure that this laptop will last me for a long while more.

Bought my first laptop (brand name). Display seemed ok. Boot up speed faster than my old desktop. Keyboard meh, but I am no typist. But, it wouldn't update through the initial setup. Had to update manually. Then the battery life...4 hours of streaming or just surfing and battery below 10%. Charged and drained many times. Still 4 hours. Returned that thing. Went to BB. Talked to Ty. They had a great deal on an HP laptop/tablet. Absolutely no comparison. Same memory and drive size. Upgraded chipset. Onboard AI. Better sound. Same price, vivid display, fast boot, awesome keyboard (with a backlight that actually helps). Battery lasts almost 10 hours. Oh, and it doesn't get hot just surfing. Would highly recommend an HP omnibook flip. If that's not what you are after, talk to Ty, get set up.

Tl;dr Don’t purchase this laptop, unless you are literally doing the most basic of the basic, or incredibly simple, work tasks, don’t expect to really be able to run even the most basic and simple games without extreme leg, overheating, the fan’s going absolutely haywire, and the computer shutting down… Also be aware That the windows hello feature on this particular device is broken as mess - So at first, I thought this laptop seemed pretty great, seemed to run very quietly, loved the fact that I could flip, and I could draw and stuff on it, loved how sleek and nice it looked, however… I realized that once you tried to do any sort of task other than scroll through the web, the fans go into overdrive, and it overheats- Not only that, the windows yellow feature is constantly breaking… Either constantly telling you that your pin is no longer working and that you have to reset it but then just giving you error, error code after error code, and within about two weeks of having it, the Face ID feature completely stopped working. No matter how many times I tried to reset it or use the codes sent through my email to reset Windows, it just wouldn’t work, even if the computer was fully up-to-date, when trying to open the WebCam I realized that it just didn’t work… Like, completely black screen. Yes, the WebCam is enabled, and the laptop has gone through no trauma, so it makes no sense that the facial recognition feature as well as the camera itself just decided to quit the job. I have a few old laptops from high school that genuinely function better than this computer, but they are so old they can’t really run any sort of games whatsoever, so I purchased this laptop with the intent of playing some games with… Not extreme demand. This laptop had a difficult time running Stardew valley… Stardew valley… it would overheat and lag on a game that has so little demand to it. I tried a couple different games that require very little, such as that, fields of mistria, and Palia online as well- within the first very few months of having this computer I realized that it was artifacting, I’m not the tech expert, but my boyfriend is. He loves building PCs and he’s been obsessed with gaming and computers his whole life and he’s the one that told me that it seems like there are a lot of issues with this laptop. I’m not sure if I just got a model with a lot of issues or… I have no idea. Like I said, I purchased this laptop because they reviews seemed to be overall positive if you were on the lower end of gaming and not expecting something insanely crazy for such a low price, but honestly for this price, and to only be able to scroll the web and not much else without the computer overheating and saying, bye-bye… Way overpriced. This laptop is basically a phone that you can run games on if you want to risk destroying the device you’re actually on (the laptop) the screen size is nice, and when it actually functions the way it should, I think it could be fantastic, but like I said, I’m not sure if I just got a model that happened to have several issues going on with it or what, because I love the design, I love how it feels, I love how beautiful the screen is, and the keyboard and everything about the design, and even a lot of the features, however, the way the laptop itself actually RUNS when doing anything aside from the MOST basic tasks needs some serious improvement. Lol I don’t usually write reviews, but because I’m not very technologically illiterate, I thought I might help somebody else out that is on the fence about this and knows as little as I do… I wouldn’t really recommend this, definitely dig deeper and talk to people that are more educated and do more research. I did quite a bit, but obviously not enough lol I thought this could handle the basics but it seems like it really can’t

Fast convenient and perfect for a highschooler, Easy to use and navigate

Really nice computer easy to use Battery last a long time.

Nice big screen for my 50-year-old eyes. Easy start up. Only thing I'm not crazy about is the keyboard. Prefer more discreet buttons for ease. But excellent for the price point. No complaints.

Had an HP laptop for about 10 years with zero issues, but it had Windows 10 on it so I needed a new laptop. After doing a lot of research I selected several brands/models to consider. Went in to Best Buy, where I bought my current HP laptop, to get more input. Was recommended the HP OmniBook, which was on sale. It had the larger screen, larger SSD, silver color,etc. that I wanted. It also felt very solid and robust like my current HP. Now that I have had it for several weeks I am very pleased with my purchase amd look forward to many years of trouble free service. Glad I went to Best Buy to get professional advice vs. ordering something online.

I really like my hp laptop really easy to use, battery also last me a lot. I recommend it!

I was looking for a new laptop and had one in mind but the salesman recommend this one to me. The one i was looking at was around 300 on sale and thus one was 600 on sale. And im very glad i chose this one great laptop i love it.

Big screen, good performance, perfect for school use

Absolutely worth breaking my budget! It makes a large tablet with enough writing surface that my hands don't cramp. My old computer putt putt along for as long as she could...this is the perfect replacement. I am on it for as long as 18-20 hours daily, the battery life is very good -- I charge early evening / overnight and I'm good to go the next day