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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1381 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,381 reviews
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop of my life I've had a few laptops through life, but this one is a definite winner for me. The design, layout, aesthetic, and overall experience is top notch. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect 'Puter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. I had great customer service in Vero Beach! Thank you for helping me pick the perfect 'puter...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't see well and this computer makes things larger so I can see them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for the price. 16GB memory is on the low end side for all the features including copilot+ PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good working Low End Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job but it does tend to heat up quickly after I've been working nonstop on it so I need to put a fan under it to keep it from overheating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was great so helpful lots of knowledge explained everything I need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice 2in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop screen is sharp and sound is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build for the price, I would recommend this! Glad I caught this on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is great! good computer to buy to give gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop and the flip feature. highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for college student and meets their expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best purchase in a while it’s not slow the speed is good for me the features are worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this as a gift for someone and they are happy with the product

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 1 out of 5 stars

    HP Problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase to replace my non-upgradable Windows 10 computers (which worked fine, by the way), during a Black Friday Sale. First of all, the keyboard layout was difficult for me to master, couldn't easily find the home position for my fingers without looking at the keyboard. After two weeks or so, computer developed a BIOS problem which I was unable to rectify using the suggested trouble shooting and watching numerous YouTube videos on the topic. Returned and exchanged for a new, same model. The new one lasted one week before it wouldn't turn on. It was like, no power, even when plugged in. Anyway, returned for a refund, I am finished with HP.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review of HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to. One thing that I find disconcerting is that the screen adjusts size without doing anything. I have not yet figured out how to control that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size keypads. Has face recognition and all kinds of helpful features and Is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don't like the keyboard. Maybe it will take some getting used to however I like to feel the keys and these are flat. Otherwise it will do what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase so far! I like the larger keyboard and I am loving the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect family computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Very user friendly! We use this for gaming along with school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer/laptop added Microsoft Office for a sweet little package deal.

    I would recommend this to a friend