Customer Ratings & Reviews

So far love this laptop. It is just right for me. The price was very good and it helped it was on Labor Day Sale. The touchscreen is a great plus. This is my first laptop purchase and so glad I decided to invest.

this was my first ever personal laptop after only having a work laptop. i wanted something reliable, fast, long lasting and something with a lot of storage to help me manage all of my work documents from home. so far this computer has been everything i was looking for and additionally i love the touch screen

Courteous sales person. The product is easy to operate, versatile I like the grey keyboard with wide letters and numbers. The Flip 2 in 1 feature is very helpful as well the touch screen

Great PC. I am not super Technical, but I bought this as an upgrade for use with my Cricut and am very pleased. Convinced my friend to buy one and she loves her too.

I love this computer. Never thought I would like a touch screen but I do. It’s was time for me to upgrade to a new HP. I was in communication with Best Buy before my purchase. They answered all my questions.

Great laptop with clear graphics and great speed so far. Geek squad downloaded my other laptop to this one.

Been using it for about a moth has decent battery life considering how long I'm using it each day, but could be better. Loads my schoolwork quickly most of the time but can buffer occasionally. Downside is it updates very often so that can be annoying, but overall very good.

Really great laptop, the speed compared to my old one is amazing! Best Buy gives you great values, when you need to replace your old laptop go there first!

The Ryzen 5 chip is extremely fast, system boots up quickly. Did not transfer anything over from my Win 10 laptop except some data files. The reason for 4 stars was that there is no right side number keypad. Had to buy a wireless keypad. I do a lot of number crunching (accounting business). The horizontal numbers aren't as easy to use as the side keypad. Didn't notice this b/4 buying. But, still a great buy for the price. Geek Sqd set it up. Rdy to go after a couple of hrs.

This is a very fast and well constructed laptop. I like the basic, backlit keyboard, the large mousepad, and the high resolution display. I have owned numerous laptops since the early 1990's, for both work as an engineer / program manager and for personal use. This is the best ever, by far.

Great computer if you like the immersion of AI. Not a fan of HP but this is the type anyone would enjoy. Great aesthetics design, looked all metal with crisp sound system. Fast and bright screen

This is a really well-made laptop, much better than my previous one. I especially like how strong the hinges are for flipping it back. What I don't like is how everything is about making money now. They could at the very least load new laptops with basic office apps like Word. And the tech kind of runs away from you, taking actions I didn't authorize. I really wish these companies would pay more attention to human design. But that's true of all of them, not just this one. Overall, this is a really well-built model. Unfortunately, I had to return it because it was too big and heavy for my needs as a senior. But I would buy a smaller one if a sale becomes available.

This laptop appears to be working well. I love that it doesnt have the side numbers, so the keyboard is centered when i use it.

Love the laptop. Exceeded my expectations. It’s an absolute beast very happy with the purchase!

I bought the product without any hassle. They helped me choose exactly what I needed, and once I got home, the product turned out to be great easy, intuitive, and reliable. On top of that, I have the peace of mind of knowing it’s protected in case of damage or if there’s anything I’m not sure how to use.

I really enjoy this laptop. The screen is a good size at 16" giving you plenty of screen to be able to multitask without it feeling cramp. The only thing I wish it had as maybe a light up keyboard but other than that I enjoy using the laptop.

The screen is clear, images crisp. Extremely fast, I don't game and use it for scrolling and work. It's surprisingly heavy, not a problem for me as I don't usually move it around. The simplified keyboard is large, again fine for me. It looks like it's catering to the very young or old. I'm the latter, so it works well for me. Great value, bought as a Black Friday special.

Beautiful display, fast performance, and very smooth as a 2-in-1. The touchscreen and flip design are great for both work and casual use, and it handles multitasking easily. Sleek, lightweight for its size, and the battery life has been solid so far. Very happy with this purchase.

“The HP is powerful, sleek, and very versatile. The large touchscreen is crisp and responsive, performance is smooth with no lag, and battery life has been solid for my daily use. The flip design makes it great for both productivity and casual use. Very happy with this purchase.”

For everyday tasks,browsing, office work, streaming, light photo editing, it performs well and snappily. Functional,stylish, light and classy device. Very nice purchase