Customer Ratings & Reviews

Amazing!! Bought it for my son for his college classes and he loves it

Big, picture perfect screen. Everything I was looking for from HP. Really enjoying it so far.

Love this laptop. Easy to use, and great for personal home use. Great suggestion by the Beat Buy sales associate.

A great laptop! Lightweight and portable! Easy setup!

Fast and realible. Good product as HP always brings quality.

Great laptop with a high-speed of response and so quickly rises to the occasion in response to any challenge. You have to make a choice of it only if a laptop will be mostly used at home as it's heavy but it gives a speed, big screen, and other great features.

This was the perfect choice for me. The set up went well along with the help from the Geek Squad. I am very pleased with this produce.

Good battery life, sturdy metal build. Works well for normal day to day use.

After many years using a Chromebook, I was in the market for a new laptop. After checking out a few possibilities, I decided on this device and boy, did I make an awesome choice!

Love this laptop. Great price, easy to use and nice flip feature.

So far I've been very pleased with my purchase. This laptop is versatile. Staff were very helpful in my selection. Been back to get technical help - very pleased.

Pretty good. I wish there was a comparable hard shell case for it. Only complaint. Overall, runs well and good for school. Really like the screen.

Everyone was very helpful and professional in assisting us. Their service was prompt. One member , Ashe with the Geek Squad was outstanding. He was extremely patient with us in educating us on our pc purchase. He explained all the technology in plain words and answered all of our questions. He was extremely knowledgeable and very approachable, and answered all questions in a confident, professional manner.

I had went on a cruise and returned home to learn lightning had fried my home computer. Checked Best Buy and found a laptop that could work for me. This laptop has been able to provide me with everything I needed for myself.

1. It is an excellent device. 2. I love it 3. Easy access 4. Love to watch movie in flip- flop mode 5. Lovely colour Best buy is the store to buy the best ones.

I seem have problems understanding things that are new. different things add to make my experience run smoothly. this will help you with this and so forth. set up passkeys, go through this, different tech for AI, almost anything they want to sign up with and add to the computer

This laptop is amazing and the price was awesome. I wish i could afford another one

Easy set up. Put it next to your other computer with it on. Turn on the laptop and follow set up and it will grab programs and install them. With it should have 1TB hard drive

Great upgrade from my old HP. Beautiful bright display. Reloads quickly after shutdown.

My new laptop is very nice and easy to use. The set up with Geek Squad was easy.