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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 1042 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,042 reviews
  • Rated 5 out of 5 stars

    GOOD BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a good job , as always , so we're having no problems with a nice machine .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S DOING WHAT I NEED IT FOR NO PROBLEM YET love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer/Laptop and the customer service team was great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and a sleek looking design and I like the tablet design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meet my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only ever wanted a laptop with a backlit keyboard. This has. It. Also has a lot of AA power so if you're a student this could help you out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as described by the employee at the store when i went looking for a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer great price works well can do some gaming on it as well as college stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I think itvwill be helpful to have this computer. Good display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it 50% off on a black friday sale. Amazing deal for the specs. Great school laptop with a beautiful display for movies etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 16" screen and overall layout. A great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's school work. Amazing product. Service was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for my son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been an excellent product so far for gaming, streaming and watching Netflix and homework for my son. Great customer service also in picking the best one to meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for xmas gift. Works and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wonderful, good think and exelent item, beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great purchase—very user-friendly and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was very beautiful. The beginning setup was a bit difficult for the user, however they managed to get passed it. Overall HP has been an amazing product for me and my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better than BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer Service. Carlos is the best. He offered me the best laptop with a competitive price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older HP computer, much faster and many improvements.I

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice man

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a helpful and handsome guy helped me find everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best budget-friend laptop with membership discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Best 2025 budget-friend laptop with $400 off discount

    I would recommend this to a friend