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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1396 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,396 reviews
  • Rated 5 out of 5 stars

    HP excellence in laptops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop with endless capabilities with Copilot+ and a 16" screen and vibrant colors. Great storage capacity and memory. Also, light weight and easy to carry it around, home, office etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good sales woman miss Lee. I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the lady that helped me was so knowledgeable of the PC I bought . so I sent my coworker to her and he bought one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent HP Laptop with Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop, perfect size, and so easy to use, especially with HDMI-linked larger monitor and USB keyboard and mouse. Quality is great. Microsoft Windows 11 is working fine. Laptop is more than sufficient for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this has exceeded my expectations. I dreaded getting it up and running. When I did open it up to get it started, in no time at all I was using it for schoolwork. More that what was needed for school but I wanted a computer to last a while. So far after a week of use I have no complaints. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up is so much quicker than my outdated previous computer. Great ease of setup and features. Wish it had lifted keyboard but I bought it knowing it didn’t have it. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had went on a cruise and returned home to learn lightning had fried my home computer. Checked Best Buy and found a laptop that could work for me. This laptop has been able to provide me with everything I needed for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop for everyday use!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 2 weeks now and I will say this laptop is more optimal to handle day to day activities. Touch is very smooth. But the laptop weighs a bit more than the one which I used previously. Overall am satisfied with my purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to share a very positive experience with one staff member at Best Buy in Cordova Mall. The store was extremely busy, yet he took the time to patiently answer our questions and never made us feel rushed. He was knowledgeable, attentive, and genuinely helpful in guiding us through the options, which made choosing the right laptop a comfortable and confident experience. His calm, professional manner stood out, especially given how hectic the store was at the time. Because of his help, we felt great about our decision and truly appreciated the level of care and customer service he provided. A great example of how excellent staff can make all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to set up. The screen display is beautiful, and the touch screen is amazing. I love the size of the laptop top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the specs and performance and a great machine and you can flip it around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OmniBook Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for my embroidery files. It's just what I needed. And a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent computer with full power, looks very nice and its so practical to leave anywhere. I really like the design and the easy way to transform it into a "tablet". A powerful option to complete my kids' work and also for some applications what I need for my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omnibook meets expectations easily.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Omnibook was easy to setup, and everything worked flawlessly. The display is wonderful. The backlit keyboard is very helpful when in low light conditions. Primary uses for this laptop are web browsing, e-mail, and using Microsoft Office applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t have to think about it twice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I’ve been looking for! Heavy duty body and didn’t have to chose between a tablet or laptop with the flip feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with HP laptop & service/support I got from Best Buy in Hot Springs, AR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and light weight and good size screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, small and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product so go ahead and buy it. Very convenient little laptop. Works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife's LT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. works great for my wife. She uses it all the time to watch her Filippina tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want I was needing to replace my personal PC. Has all the features I wanted and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this laptop. The touchscreen is great. The copilot feature with the AI is really useful. Machine is super fast and easy to navigate. Couldn’t recommend enough.

    I would recommend this to a friend