Customer Ratings & Reviews

It’s a pretty good laptop. Very good size. Runs well but when your running a big application it starts to heat up and sound like a PlayStation4 getting ready for takeoff.

This product is not only amazing for business and school work, but it is lightweight and easy to operate if you have basic computer knowledge. 10/10 would recommend. The only downside is the battery life is about one full day of use, but it gets you through the day, so I give it 5 stars.

Very good product, compact and doing a good work, love it

For the (sale) price, and the trade in I had that went toward it, I am absolutely stoked with this laptop. It runs great, but if I was to complain about a couple things it would be the bloatware (which is all removable) and the Windows Hello camera is slower and less accurate than my old Surface Laptop 3. Small complaints. Gaming is fine if you’re into Stardew Valley or games of the like, but I wouldn’t push it. Display is a little less vibrant that I was expecting, but you can tweak that in color management to help out a bit. All around, still a decent PC to assist me with my day to day.

My daughter and I love our devices. For what it’s worth, it’s definitely fast, clear, and easy to use. This is the best laptop I have had so far.

While searching for a laptop I came across a salesman named Austin at Best Buy. He took lots of time explaining various laptops that would meet my needs. I still had a few more places to shop and I came back with a friend who knows more about computers than I do. Again Austin took the time to explain all the ins and outs of this computer to my friend. I then purchased the computer. I was very appreciative of the way Austin could break down the computer fax to my level without making me feel like a complete idiot.

Replacing the same HP product purchased from Best Buy in 2018 (not a bad investment). Only difference I can see is going from a Ryzen 7 to a 5. Speed is not an issue for me so I guess all is good.

Very reliable laptop with all its speed and storage. Thanks to the Joplin Bestbuy employees that helpex me pick this one out. THANKS

It works really good and for the price that I paid I really like it. It was a nice upgrade from the HP that I had prior. I would definitely recommend.

This computer is excellent and i got a really good deal for it during the black Friday sale! I love it so much i feel like it can do everything!

Love this laptop. It is good as avertised. I would buy again

This is my first HP AI laptop, and overall I’m impressed. The display clarity, brightness, and sound quality are excellent. The device feels premium and performs well for most tasks. However, I did expect it to be a bit faster, especially when using Microsoft Copilot. The screen occasionally freezes for a few seconds during Copilot chat, even though everything else runs smoothly. Outside of that, the laptop works great and delivers a solid experience.

HP Laptop was easy to setup and transfer from my older laptop via Bluetooth. So far so good. The SSD brings it up quickly. There are some software imbedded that is intrusive, but it hasn't caused any b8g problems so far. My windows 10 laptop would not accept the windows 11 upgrade, which was pretty lousy and forsed me to buy newer.

The sale person was so help ful that i literally walked out with a laptop that i wanted all year. I Love it and use it everyday

One of the Best purchase! I turky enjoy using my laptop for everyday use. I love the features it came with.

My computer is perfect for what I need to do ! The rep was very instrumental in my choice

I really love my computer. It is the best purchase that I've ever made. I love the way that it flips and turns into a tablet. I love the way it turns back into the laptop. It's just the Best Buy I've ever had in a computer and it's an HP computer so you know it's a great computer.

Overall great quality. Battery lasts long. Love the touch screen feature.

Its a great computer its fast and easy to learn great for work and fun

Bought it for business. I love the quality and battery life is awesome!