Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 597 reviews
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product has all the features that I need and like. I'm very satisfied with the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very zen with yoga pose flexibility

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the flexibility, bendability of the screen love love touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy experience was great. The representative knew her business. Very helpful. Patient and knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 3 out of 5 stars

    Keyboard and mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer but keyboard is a little on the high side you have to put palms on computer and mouse is bigger then I am use too clicking so far left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great computer, good sound and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item!!!!!! Touch screen is great for any type of school or classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good quality and shipped in very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang 4 your buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great value for the price. It has a lot of features and its touchscreen! (You don't need a mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 3 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was ok. Not worth the price. The keyboard is too big for my liking.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 3 out of 5 stars

    Okay laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop wasn’t as fast as I was expecting for a 16GB memory model. I also thought the buttons were too big and didn’t have a good tactile feel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value top notch specs and a very good screen 400 nits . Missing i believe a back light.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 3 out of 5 stars

    Buy On Sale Only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been a better rating is this laptop had a numeral keypad. I really miss it. Other than that, it has been an OK laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Happy with my purchase. No issues. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and reasonably priced. Will work great for my daughters post grad college courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product . I love it. The color is so beautiful and l do enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for grandson's first year at WSU, will enjoy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was over $200 less 3 days after I bought it. Not happy about that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return this laptop, I honestly would. It runs extremely slow, and the keyboard often lags when I’m typing, which makes it really frustrating to get anything done. I don’t even use the AI features, but I can’t help wondering if they’re slowing everything down. One of the worst moments was when I stepped away while writing a school essay, and when I came back, the laptop wouldn’t turn back on until it forced an update. I ended up losing my work and had to rewrite the entire essay from scratch. I did order it new, but with all the issues I’ve had, I’m starting to wonder if I was sent a used one. Mind you this is a brand new 3 month old computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cindy Eckhardt

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store employees were very accommodating and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, easy to use. Using a HP dock HP printer and two monitors. Great set up.

    I would recommend this to a friend