Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $719.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 439 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 439 reviews
  • Rated 4 out of 5 stars

    Not bad just one annoying issue!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty nice . One con it's just that the sound is absolutely awful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go wrong with this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop--especially for the price. Purchase and pickup service was prompt and accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill Gate's captive audience. All bow down. Pay your dues to Windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Has all the programs that you need and also the speed is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Meets all my expectations. Easy to connect my scanner and printer..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less would be better on influencing innocent buye

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not overwhelmed. The start menu and the power off icon are so small that it's hard for anyone with less than perfect vision to see. The power up with a bunch of crap is really annoying. When I start my computer, it's for MY use, but evidently it's all about data collection. Basically, I can use it but think it's creepy and misleading.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of problems getting my computer adjusted. Miscommunication on behalf of employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    omniBookLove the new HP OmniBook touchscreen. The vibrant colors are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop for personal or business use. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 2-1

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works very well, but doesn't hold a lot of charge time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and perfect for my daughter headed to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price. Fits our needs. Easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop computer'

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this computer.. best buy has the best customer service thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop for work, love the keyboard and all of the features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suoerb screen quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality was above expectation. No lag in touch as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Great customer service with the tech department.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Omnibook OK

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good but the touchpad is a little sluggish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleep and wake up issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was frustrating and difficult to get the lap top to stop sleeping and not waking up every hour or so. After about a week of following all the suggestions from hp, it seems to sleep and wake correctly now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haunted laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished laptop from this store, and unfortunately it hasn’t worked properly since day one. The system opens random windows on its own, switches unpredictably between touchscreen and mouse control, and behaves as if someone else is remotely using it. I expected minor cosmetic flaws with a refurbished device, but not serious usability issues like this. I’m disappointed with the quality control and would appreciate better testing before resale.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My thoughts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this computer because it does not have a numbers keypad and just about every web site has a pin number. This computer is also too slow for me and I am about to take it in and exchange it.

    No, I would not recommend this to a friend