Customer Ratings & Reviews

Good computer overall. Nice speed of processing. I don't use the tablet feature much but it is nice to have as an option. The Copilot feature is not as robust as some other AI assistants like Gemini or ChatGPT. The power input is a Type C which is surprising, because I thought it would be more a structured power input than that. Although it could use some design improvements, overall it is a good computer for the price. I hope it lasts as long as my Lenovo which was nearly 5 years.

I liked this product. It's very good. The speed, design and it's like butter smooth.

Very nice, good storage space, excellent screen. Limited bio options for log on

By far the Best Laptop that I had bought in last 20 years. Best look, battery life and performance.

Best overall performance Fast processor . Very satisfied with purchase

Excellent laptop, fast and lightweight. Great for traveling.

Great product, I use it for my daily life, fast, practical and with great technology.

I love this laptop. I don't do video editing or gamin, so the processor is more than enough for what I need to use it for with work. The keyboard is quiet, the copilot function is useful, and it is everything I needed. The pickup process was extremely fast and easy as well, which is the way it usually works for anything that I pickup from Best Buy. I also bought a stylus for it, and that makes this laptop even more functional, especially when I use it as a tablet.

This laptop is incredibly fast and was a good purchase for the price I got it (Open-Box).

We are very happy with our new laptop. It is fast easy to use and sleek

Very satisfied with the purchase. Setup was easy. Customer service was great.

Great laptop-fast & long battery life-highly recommend

This HP laptop is light, fast and works great, with plenty of storage! I highly recommend this one!

I've been using this for a month, it's fast efficient I've been doing a lot of multitasking with CPU and memory intensive tasks which it's handling great I didn't see any drop in performance until not and battery back up if good.

They poured my old hard drive into this new one & it has worked seemlessly.

Computer has been easy to load programs. Very nice large screen

extremely happy with the performance and battery life

I like the features of the laptop but I have a difficult time adjusting to the key board from my previous HP. I does work well and wakes up really quick to its easy to start up and use within less than a minute. The security is a bit tight on it, which I just need to adjust, it locks up when you leave it for a minute and you always have to enter the pin to get it to auto fill passwords.. all windows 11 stuff.

My new HP is working very well. Processing speed is excellent and the addition of a touch screen is useful.

Very fast. Smaller keyboard than I was used to, but getting to become used to it.