Customer Ratings & Reviews

Great replacement for my old laptop. Really only had to replace because my old laptop wasn't able to run Win 11

This laptop is exactly what I needed to do my emails and neeting minutes. Quick response and plenty of storage!!

Durable design and fast speed processing. Touch screen is very responsive. Great product

Everything works great just what i was looking for

Excellent product, excellent Best Buy, I am very satisfied with my purchase at Best Buy. Thank you very much for your good service!

I love my new HP! It has so many great features! I love that it is touch screen and can flip !

This good product for me, I already recommend to my family and friends. And also the nice staff of Best Buy thank you

I really like my HP laptop. I didn't realize it didn't have a number keyboard until I got it home. That was my mistake. I would exchange it if I could for what I really wanted. But, botom line The laptop works great and myu Best Buy service was what I would have expected. Thanks

Screen color is a bit washed out other than that the laptop turns on and starts running really fast and the touchscreen works great

Very happy with it, good value, works well. Only drawback for some may be the weight, it’s heavy

Nice size and good battery life. A snappy response that works well for my college-age child. Tablet functionality gets a lot more use than expected

I have used more then 3 months and it so fast and ergonomic. Size of laptop for doing 3 or more job at the same time fit.

Laptop was a purchase for granddaughter for college. I've had purchased a HP in the past, and they've always been great for my usage in personal and business matters.

I am happy with my purchase of laptop. Salesperson was very helpful. I will purchase more products there in the future for my business. Only thing I wish I had checked, I would rather have purchased a backlighted keyboard. But overall, very happy with it.

Your Salesperson I believe is named Kia was very patient and helpful. Not once did he make me feel pressured in this purchase. I'm very happy with my new computer. I purchased this computer from your Cascade Station store.

Great laptop. At this price point, you are getting a great balance of luxury, power and versatility. I received great customer service finding this product in the St. Cloud store. I have had this laptop for 8 months or so and I am still pleased with my purchase. However my only ding is the resolution is not 2k as the listing describes. It is exactly 1920x1200 much closer to 1080p. Larger vertically but still closer to Item title is misleading and not correct and I don't like being told its 2k when its not. A true 2k resolution has approximately 33% more pixels.

laptop we purchased was just what we needed. has worked great and done everything we needed it to do. great price. and service to get what we wanted.

I like all its features though a little too heavy to be a travel companion, it has a versatility having tablet options, etc. nonetheless

This product is excellent. Overall giant performer machine

Large screen, heavy duty construction, and great performance. Love this computer.