Customer Ratings & Reviews

We purchased this laptop to replace our old desktop. Since we are getting older, we like the large keyboard. We do miss the numeric keyboard. We use our computer for Word documents, spreadsheets, and photos. Nothing too fancy, but we like the SSD 1TB.

For the money the computer is really worth it. I love the fact that you can use it as a tablet because it makes showing people things easier. Instead of turning the computer you can just bring it straight down.

This is the best laptop I have purchased. I love the touch screen and the copilot feature which has helped with my job search.

I am happy with my purchase of laptop. Salesperson was very helpful. I will purchase more products there in the future for my business. Only thing I wish I had checked, I would rather have purchased a backlighted keyboard. But overall, very happy with it.

Really the best part of my experience with Best Buy was the second Tech who help me with setup and transfer was excellent...

GREAT BUY ! HOWEVER SHOULD GIVE A MILITARY OR VETERAN DISCOUNT!

I have been pleased with the product so far! It handles well and keeps up with the requirements I needed.

While the set up was relatively easy, the operation is somewhat frustrating because of the many passwords required to negotiate the operation. I find it both tiring and unnecessary to have to login just to use the computer And then to login again just to read my email. This is a very poor feature!

So far I am happy with my purchase. I am still learning how to use the computer. the keyboard display is small for me

Excellent customer service! Technical staff is tech saver.

I went in to buy a computer and laptop. I am pretty clueless about electronics. There is a gentleman that I explained what I need them for. He recommended a few things and I went with it. I’m happy that

This is my best buy! Maybe because I got it from Best Buy. The Microsoft representative was the best and I have no regrets.

Overall, it's a very good laptop, and it feels premium. However, I feel that the battery doesn't last as long as promised.

Great Laptop! Love the build and tech, easy to use!

Great graphics. Images are so clear. Love the AI features and the 2:1 option

Love this laptop. So much so I bought my Dad one for Christmas, and also am going to get one for my Aunt.

This laptop is amazing! The touch screen is perfect and the ability to change it into a tablet is great for my business.

Never had a Book before. So far I am enjoying my new purchase. So much to learn about my new computer.

This was a great purchase i would recommend it user friendly

This computer is helping people to go forward in their lives. may HP improve and make its products available all around the world!!!