Customer Ratings & Reviews

This is a very good product. It has very good features. It is very reliable product.

Reasonable price. Works perfect with productive tasks. Appears just as described. Perfect gift for college student.

very versatile and great for games like stardew valley or minecraft.

I love the start up speed. I open the lid and it starts up even after shutting it down, even with having all the same files and programs on it.

As advertised! Have not had a chance to use it much, but so far, I like what I see. Love the touch screen!

Bought this laptop for my granddaughter for college. Good computer for school and some gaming. Would purchase again.

Excellent service /advice on purchasing this fantastic new laptop. I've only had it two weeks ,but haven't found any issues.

Customer service is NOT dead! Please see Cash or Dylan for your trusting and knowledgeable guidance. Absolute and wonderful! Ryan in the Geek squad was also an invaluable assist! Kudos

The new computer is great! Love all the features and the size!

Wonderful buy easy change over quite fast. Not loaded down with a bunch of junk. Very nice work top.

Speedy when it works. The brackets holding screen will go out in 1 1/2 months. Otherwise good computer

So far everything is good, very easy set up and support.

Purchased for my wife for remote work and all her computer needs. She loves it mostly for the flexibility.

Bought this for my son to take with him to college. He loves it. Very versatile.

The camera all of a sudden doesn’t want to work. Thee trouble shooter thinks it may need an updated driver. I’m having trouble finding it.

This item is extremely useful it has all the latest features which help make it easy for business use

Just leaving Best Buy after dropping off this computer for repair. We have owned it under 2 months and the display screen won’t come on. We haven’t even used this computer in tablet mode . Sometimes a computer screen can get a frayed wire if constantly flipped back and forth. The tech said it would be 2-3 weeks to replace the screen, but he isn’t sure that’s what is wrong with this. My wife uses this computer for work and now has nothing for 3 weeks! Shame on Best Buy, I asked if they could just give us a new computer and transfer the information over which would take 2-3 days instead of 2-3 weeks. They said they could but it would cost $100. So do they truly stand behind what they sale? Maybe it can be argued this is an extra cost. However for a computer less than 2 months old that THEY sold me, the right thing to do was to do the back up for free.i tried to support my local economy, i will just purchase off Amazon next time.

Works great and plays some high intensity games. I did buy a cooling pad, because it does emit a lot of heat

Just what I was looking for. HP laptops Customer service was helpful and item was in stock.

So far, love, it i mainly got it for school, and emails and documents, and it is snappy in those aspects.