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Customer Ratings & Reviews

$897.00
Save $302.99
The comparable value is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1702 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, speed, portability, and impressive battery life, along with its perfect screen size and ample storage capacity. However, some customers have expressed concerns regarding the keyboard layout. Minor issues like the noise level were mentioned, though the weight was generally considered acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,702 reviews
  • Rated 5 out of 5 stars

    Happt customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. HP laptops Customer service was helpful and item was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your bucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, love, it i mainly got it for school, and emails and documents, and it is snappy in those aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CollegeMom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up. The computer is perfect for my college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the computer and am glad that Best Buy carries quality merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad service at Bust Buy has been great! They answer my questions and give recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it couple of times and it is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing laptop! amazing picture and sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flexibility and everything about it. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, ease of set up no problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigdog

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sell person and security team did a wonderful job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recently replaced a Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is you can’t find a cover that fits and it is slightly heavy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earned a Particpation Trophy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer will serve basic purposes and I mean "basic". It's incredibly slow compared to an AMD based cpu. It overheats quickly and struggles to have more than one two programs opened at the same time. The keys often stick and feel mushy. I needed a quick replacement so I bought this laptop. If I had more time, I would have avoided this product. If performs at the same level as a $400 laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good laptop for day to day use. However, it may be a little slow at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service, bought the laptop for grandson for high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Omni X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sales associate, Emma, who was very helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great , it’s fast and I love the touch screen feature. I would recommend this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    master of the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have a new laptop that seems easy to use. Still getting used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but sometime slow. And the battery runs out quite quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine, very basic & sensitive keyboard but I’m sure with time, I’ll feel more comfortable. I wish I had invested in a higher level & not swayed by price,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    starting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery. It not to heavy. Good size. Good memory

    I would recommend this to a friend