Customer Ratings & Reviews

This laptop has all the components that I am needing for my business. Over all performance and screen size is excellent

I purchased this laptop a few weeks ago and I’m extremely satisfied with its performance. It starts up quickly, runs smoothly, and handles multiple tasks without slowing down. The display is sharp and bright, and the battery lasts much longer than I expected. Perfect for both work and entertainment.

Haven't had a laptop in over 8 years and only bought this one because I'm retiring from the post office and I have to do everything online so I needed a laptop and I also wanted to be able to watch movies on it and this one is you know great screen nice touch screen also and it also flips over completely will you can set it on the table and watch your movie or whatever seems good quality has a lot of storage you know I'm not the best on up-to-date stuff but this one seems great and it's been great and I have enjoyed working with it

Purchased this laptop after 12 year old desktop could not be updated to Windows 11. Very pleased with all of the features so far, including safety/ security, and the speed. Plus I can use as a tablet. Will use Copilot more and more!

I’m really happy with it so far! It’s fast, reliable, and perfect for my daily tasks like browsing, streaming, and work. The setup was super easy, and the display quality is great. Battery life has been solid too. Definitely recommend it if you’re looking for a dependable laptop at a good price!

New laptop is working fine. Larger and much brighter screen. A few changes from our previous laptop but learning to work with them and for the most part adapting. All in all glad we made the change.

This has been a great computer! It has great speed as well as storage.

So far, so good. This is a nice laptop. Easy to use and super fast. The Geek Squad was extremely helpful

This laptop is perfect for daily use and it gets the job done. I am a research assistant, it handles simple programming. The screen is awesome for media consumption. Battery life is decent. I recommend it.

I love the versatility of this laptop. It is fast and the battery life is excellent.

This laptop is good for me-it is not complicated, performs well, has touch screen, and is easily accessed. I use it for basic tasks which has been uncomplicated. Tasks are able to be completed in a timely manner. I am still getting used to the keyboard, functions, and processes to complete tasks. I am still learning how to access all transferred items

Coming from a Galaxy Book Pro. This computer has been great. Whether running design software, streaming or gaming, I have not run into any performance issues. Battery life has been as advertised. The AI feature has been great. Its helped with research for school assignments, planning and research for home remodeling and other real estate ventures.

The keyboard is a little off. I can type 90 words a minute, but with this keyboard I am either off a key or clunky with my typing. Everything else about this computer is great. It's light, fast, and exactly what I wanted. If HP could just fix the keyboard

Good laptop, fast processor, long lasting battery, many useful options.

Really nice computer and after having a demonstration I took it home and it works well. Easy to use and navigating around to find what I needed was very simple. I had no experience with this brand of computer, but I am not having any issues. Set up Wi-Fi and set up to my wireless printer with ease.

The laptop is an incredible purchase, the speed and functions are great! I would definitely recommend my friends and family to buy at Best Buy!

With a wide variety of features it was relatively easy to adopt this laptop to my needs. Utilizing the Microsoft and organizational features I was able to arrange my home, business, and personal folders in a very efficient manor. Video features are quite optimal as well.

Super fast, sleek, and versatile! The 16” 2K touch screen looks amazing, and the Intel Core Ultra 7 with 16GB RAM handles everything smoothly. Great battery life and love the 2-in-1 flip design — perfect for work, streaming, or on the go.

Very easy to use easy to enter work love the screen size . love has easy to type on the key board . So easy to take for work to home to work so light weight love the colors . Would recommend to anyone who is looking to buy a new lap top. Really love my.

A good computer that would be excellent if it had a numeric 10 key pad. Set up was easy and as expected you will spend hours doing the updates of the software. The touchscreen is excellent and you can adjust the sensitivity to your pen. One of the coolest features is the ability to use it as either a laptop or a tablet. There needs to be some kind of a slip cover to go on the keyboard when using it as a tablet to protect it from the hands perspiration and dust. All in all it is a good computer with good memory, speed, and capabilities. I would recommend it.