Customer Ratings & Reviews

I don't want to say anything bad about my new laptop. The problem is that I wasn't careful enough when I viewed the picture. I concentrated so much on the keyboard being backlit that I didn't realize that there was no number pad on the right side, which I have been using for the past 30 years. Of course, this one has numbers, too, on top, but that is not the same when you are typing and use a lot of numbers. It wasn't outlined in the description, but I should have seen it when I looked at the picture. I only thought that every laptop 15 1/2" or larger would have that kind of keyboard layout. I am not a fan of the touchpad. It is very hard to do copy and paste transactions with it, and even scrolling up and down is super tricky. It does have a touch screen, which my previous laptop also had. I just have to get used to using it more. I have been using it when I have gotten frustrated with the touch pad, and I have to say that the touch screen is very responsive, and I like it a lot. When I first started with this laptop and it went through the initial setup, it said that it would transfer the information from my old laptop to the new one as long as both were on and close to each other. Well, it looked as if everything happened pretty smoothly, and there were no caution flags to double-check certain things. Once I started to use the laptop, I ran into several problems when I wanted to add pictures to Facebook or emails. Whole file folders of pictures were missing, and the same is true with documents. If I am looking at bills on online accounts and want to download them into certain files in Documents, most files are missing. It is inconvenient, but not a huge problem for me. I can copy the old files and picture folders manually and transfer them to the new laptop. But it says that it is doing it automatically, you kind of expect that to happen. My old HP Pavilion laptop is still working very well, but for some reason, it could not upgrade to Windows 11 when that operating system became available. I never figured out why it couldn't. It has plenty of hard drive space, fast memory, and processing speed. Microsoft has been updating Windows 10 almost daily, and often, there were functions that didn't work anymore, and then Google Chrome had to update so it would work with the new version of Windows, and then Facebook had to update. By that time, Windows had another update to correct what they had omitted or gotten wrong in the previous update. Every time I wanted to use the laptop during the last year or so, it seemed busy with some kind of updating, downloading, and installing, which used so much memory that you could hardly get anything done during that time. This coming October, Microsoft will stop supporting Windows 10, and when I got that news, I knew that it was time to get a new Windows 11 computer. It is a learning curve with Windows 11 on the new laptop since I had never used that operating system before. But no big deal, it will take a little time. I have worked on computers since 1980 and have worked with MS-DOS and many other operating systems since then. Most of the time, I have used HP computers and laptops, and that is why I wanted to buy another one. So I am sure I will get used to this one in a short time. When I deal with work that deals with a lot of numbers, I just use my wireless keyboard that has a number pad. There is always a way to deal with things, I am sure, most people will love this laptop.

I'm extremely happy with the laptop. I suffered for years with an inferior brand, and this is like opening up a new world.

I was way overdue to replace my laptop. I came into Best Buy during their July sale, spoke to a salesperson and decided on this laptop. I am extremely happy with my purchase! It is extremely fast starting up and when I am doing my daily work for my business.

Great value, sale price. Brilliant screen. Rugged, sleek.

I like the big keyboard, the screen size, and the weight.

Use it for fun and for work this computer is fast and fun to use It is the best computer that I have used

Cool product and ai processing for efficiency and speed

Loving the new laptop. It's faster and has more memory.

So far this HP OmniBook has worked as expected and setup was easy. Using windows 11 is taking some getting use to, but the laptop is only a few weeks old.

A terrific laptop! I wasn’t at Best Buy to purchase this, however, it was on sale and I went for it! My laptop was old and this was a terrific replacement. I love it!

Love your product & Geek Squad service. Thank you!

This laptop has been great. Its fast and efficient. It hasnt let me down.

a very easy to use computer, excellent screen clarity, its superior to the others, i nrecommmend it.

Awesome device! I am very pleased with its performance.

I am very please with my new computer. After years of a desktop, its nice to travel from room to room to do my work.

Seems to work well. Easy to transfer all my information from my old computer. Helpful staff at store answered all my questions.

I absolutely love this laptop. It's perfect for school and me working remotely

Works great. Unsure of battery life. Just got it.

Good product, all I was looking for schools purpose

Your Salesperson I believe is named Kia was very patient and helpful. Not once did he make me feel pressured in this purchase. I'm very happy with my new computer. I purchased this computer from your Cascade Station store.