Customer Ratings & Reviews

I found myself somewhat conflicted as I was using this laptop trying to decide how to review it. Upon first start up, light bleeding from the edges of the screen was very noticeable. Once the computer was up and running the image quality is great, but I can see how the laptop would not necessarily provide a great cinematic experience when watching movies or playing games with dark areas given the bleeding of the light from the edges. Speaking of the screen, it is pretty big at 16". It is also a touch screen, which is obviously a necessity given the convertible nature of the laptop. I believe the display reaches something like 600 nits, if I recall reading that correctly somewhere. It is bright enough in most indoor environments, but I am not sure how good the screen would be if using it outside. The keyboard is a little underwhelming. Given the real estate associated with a 16" screen, I think it was an unfortunate choice to forego the numeric keypad. Instead, the keyboard consists of what I would describe as oversized keys that seem to have less space between them when compared to a typical laptop keyboard. I am guessing this was to minimize the risk of dirt and other contaminants getting between the keys, especially when the laptop is converted into a tablet. Ultimately, the keys have a good "springy" bounce to them which make it easy to type on. As a touch typist, however, I found the completely flat and oversized keys a little difficult to navigate, however, as my fingers wanted to drift from the home keys and the lack of contouring or spacing between the keys made it difficult to realize. The touchpad seemed to work well, but I still prefer the tactile and "glassy" feel of the touchpad on a MacBook or a Surface. The camera has a manual sliding door/window that allows you to physically block the camera, which is a nice feature for the safety/security minded. The visual indication that the window is closed is a little subtle, though, which could be annoying or appreciated, depending on the user's preference. Given the integration with Windows Hello, however, using this feature relegates the user to using a password every time to log in. The part I have yet to figure out is the utility of being able to switch a full laptop, like this one, into a tablet. The feature works well and Windows does a decent job of accommodating either laptop or tablet mode, but at 16", this is a big (and heavy, in my opinion) laptop. Carrying this behemoth around in tablet mode is a workout. When in tablet mode, I would say the device is almost an inch thick. There is also a ridge that runs around the entirety of the screen, which can make it a little uncomfortable to use if you rest your wrists on the periphery of the screen. I also found the "tablet" somewhat difficult to pick up as the bottom edges (essentially, the keyboard and surrounding area) have a squared edge that sits flush with the table. I found myself having to grab the tablet between the screen and "base" to pick it up. I also do not like the idea of sitting the keyboard flush with whatever surface I am setting the tablet on. It was easy to keep the tablet upright by adjusting the angle of the hinges and it supported both horizontal and vertical orientation. Again, though, I fail to see the utility of the feature. I suppose, if I were on a flight and wanted to watch a movie, I could "get rid" of the keyboard, of sorts, so that it takes up less space. There is no stylus included or anything like that, so tablet mode is a touch only experience. As for the audio, I found the sound to be a little "tinny" without very good bass. True, audio can be very subjective and I have learned to never expect impressive audio from a laptop, but there are some that do it better than others and this laptop is, what I would consider to be, average in this regard. HP does include some "shovelware" on the device, including McAfee virus scanner (that wants you to subscribe), along with their own programs for device management (which seem to require you to have an HP account and login to the account to access many of those features). You are required to send data to HP to verify your warranty status and the pop-up to upgrade your warranty (even if it expires in a year's time) is annoying. HP also includes their AI Companion (in beta). I have no idea what that tool does differently than Windows own Copilot. (Again, you have to log in with an HP account and consent to the collection and use of personal data to use the service.) Battery life seemed to be decent given routine use. This would probably be a good laptop for a student or a business professional using typical tools (web browsing and office-related applications). Boot up is relatively quick and responsiveness was good. (I did not run through anything too processor intensive.) There are two USB-A ports, two USB-C ports, a headphone jack, and an HDMI out. No SD card and the USB-C ports were only on one side of the laptop. (No ports on the back; they were on the side only, which makes sense given the convertible nature of the laptop.) The external finish is nice with a slight tactile feel that does not appear to be a fingerprint magnet. Ultimately, though, I was underwhelmed and would probably consider this unit to be average. Nothing horrible, but also nothing that will greatly impress. If the price is good given the specs, this would be a reasonable purchase, in my opinion. Beyond that, though, there is nothing compelling that really tips the proverbial scales to make this a must buy.

This laptop is the perfect companion for Windows 11. It is configured to work flawlessly with Co-Pilot AI and HP has its own Beta AI companion application. It looks great using as a laptop and the keyboard keys are full size and easy to use. However, there are no separate number keys or lights on the keys. The power cable is compact the power brick small is and only the size of a small power unit. The webcam has built in cover which is nice for privacy. It stands up firm and steady in tower view and works great in tablet mode also, however it is a little heavy. The touchscreen is responsive and easy to use. Setup was straightforward and it is loaded with no bloatware which is something you don't see in many computer setups. It includes a 30-day subscription to pre-installed MacAfee internet security software. The specifications give it all the power for daily tasks, work and power applications. There is 16GB of RAM and you can play basic games, but the graphics are integrated and not designed for high-end gaming. The quality of the build and the latest internal specs for running AI, will give this laptop a long future to run the latest software.

I’ve been spending some time with the HP laptop. And it’s a perfect business workhorse. Straight of the box the build quality is super nice and feels great. It has great I/O ports for productivity and not needing a separate dongle just to use a USB. But also is tasteful where you aren’t slammed with way too many ports. The keyboard feels fantastic and responsive it’s has a good tactile feel which I love and the keys are fairly large which make it comfortable to use. The screen is beautiful and clear. And speaking of the screen. It flips to allow for it to be used and a drawing tablet with is super nice. But what is really cool is you are able to spin the laptop and have it stand vertically to allow for ease of use of spreadsheets and browsing. I use the laptop sideways and use a dock and have the vertical screen as my second screen while connected to a separate monitor. This laptop is perfect for work and the battery will keep up with you every step of the way. That battery lasts so long I forget that I have a charger. Definitely a great workhorse laptop.

Great so far light weight and sleek the price was great too!

Fast, light laptop, with great features. Perhaps only its keyboard could be backlighted to be better.

Works like a dream. It doesn't overheat and it does just what I expect it to do.

Good model till now good for student and can be used for all purpose

The price of this laptop is daunting and still is hard to settle with but it works like it should. I have run into some quirks but they have not persisted so I have not contacted anyone about it yet. Would do all your research before settling on any computer but so far this one seems worth it

I love this laptop! So far, it has done everything I needed it to do! It's easy to use and user-friendly for an older lady!

Works really well and a lot quicker than my previous laptop which was 10 years old

A second try at replacing my non-Windows 11 upgradeable laptop. It looks like a winner. I have not flown with it yet, but I expect it to be easier to use than the Windows laptop I replaced.

It was a good deal from best buy on the purchase .. highly recommended

HP has the best keyboard in the business. Could use a media card reader.

Great product easy to use, crystal clear picture ,

This was a nice laptop very powerful great specs and a lot of bang for your bucks.

Great touchscreen interaction, hinges, and quality

It runs smoothly and i like the feel and weight will definitely come in handy with schoolwork

It’s been a great device. Really happy with this computer.

Best laptop I’ve ever owned, I think this laptop is perfect for students

So far, it seems to be performing as expected. No problems.