Customer Ratings & Reviews

Awesome service and laptop. The best cpu for a laptop and super portable and fast.

I've had this computer for a month now. It was easy to set up and get going. I had some difficulty transferring programs and data from my old computer, but I am not very computer literate. The speed and ease of use of this computer is amazing. I am very happy with it, so far.

“This next-gen value laptop is an absolute win! It handles everyday tasks effortlessly, and its lightweight, portable design makes it a joy to carry anywhere. A fantastic choice for anyone looking for performance and convenience on the go!”

I purchased this laptop a few weeks ago and I’m extremely satisfied with its performance. It starts up quickly, runs smoothly, and handles multiple tasks without slowing down. The display is sharp and bright, and the battery lasts much longer than I expected. Perfect for both work and entertainment.

This has been a great computer! It has great speed as well as storage.

Purchased this laptop after 12 year old desktop could not be updated to Windows 11. Very pleased with all of the features so far, including safety/ security, and the speed. Plus I can use as a tablet. Will use Copilot more and more!

I love the versatility of this laptop. It is fast and the battery life is excellent.

New laptop is working fine. Larger and much brighter screen. A few changes from our previous laptop but learning to work with them and for the most part adapting. All in all glad we made the change.

I’m really happy with it so far! It’s fast, reliable, and perfect for my daily tasks like browsing, streaming, and work. The setup was super easy, and the display quality is great. Battery life has been solid too. Definitely recommend it if you’re looking for a dependable laptop at a good price!

This laptop is perfect for daily use and it gets the job done. I am a research assistant, it handles simple programming. The screen is awesome for media consumption. Battery life is decent. I recommend it.

Good laptop, fast processor, long lasting battery, many useful options.

So far, so good. This is a nice laptop. Easy to use and super fast. The Geek Squad was extremely helpful

The keyboard is a little off. I can type 90 words a minute, but with this keyboard I am either off a key or clunky with my typing. Everything else about this computer is great. It's light, fast, and exactly what I wanted. If HP could just fix the keyboard

This laptop is good for me-it is not complicated, performs well, has touch screen, and is easily accessed. I use it for basic tasks which has been uncomplicated. Tasks are able to be completed in a timely manner. I am still getting used to the keyboard, functions, and processes to complete tasks. I am still learning how to access all transferred items

Coming from a Galaxy Book Pro. This computer has been great. Whether running design software, streaming or gaming, I have not run into any performance issues. Battery life has been as advertised. The AI feature has been great. Its helped with research for school assignments, planning and research for home remodeling and other real estate ventures.

The laptop is an incredible purchase, the speed and functions are great! I would definitely recommend my friends and family to buy at Best Buy!

Really nice computer and after having a demonstration I took it home and it works well. Easy to use and navigating around to find what I needed was very simple. I had no experience with this brand of computer, but I am not having any issues. Set up Wi-Fi and set up to my wireless printer with ease.

This was exactly what my daughter wanted! I went in for a different HP that was on sale, but after discussing the options, this model won. I need it to get her through the rest of her undergrad and graduate school and so far this seems to fit the bill. Storage was a key as was it's ability to interface with all the programs she needs in her field. This was a good bet and is paying off so far!

Super fast, sleek, and versatile! The 16” 2K touch screen looks amazing, and the Intel Core Ultra 7 with 16GB RAM handles everything smoothly. Great battery life and love the 2-in-1 flip design — perfect for work, streaming, or on the go.

Very easy to use easy to enter work love the screen size . love has easy to type on the key board . So easy to take for work to home to work so light weight love the colors . Would recommend to anyone who is looking to buy a new lap top. Really love my.