Customer Ratings & Reviews

Excellent product, excellent Best Buy, I am very satisfied with my purchase at Best Buy. Thank you very much for your good service!

Excellent purchase, very fast, the graphics are good, just what I need for basic programming. Battery up to 17 hours

It is a great hp laptop, powerfull intel processor

I love my new HP laptop! The screen is large and very clear and it is fast for my content creation and graphics use.

I am enjoying learning my new Laptop. It has great updated features on it. I am able to do the projects that I need to do. The keys are larger and the backlit really helps when the room is not well lighted. The Copilot+PC is a great feature and assists with my composing correspondence.

Purchased for running Virtual classes. It is fantastic! Clear camera, great sound and easy to use

Excellent computer. First class hardware. You can do anything.

This computer will serve basic purposes and I mean "basic". It's incredibly slow compared to an AMD based cpu. It overheats quickly and struggles to have more than one two programs opened at the same time. The keys often stick and feel mushy. I needed a quick replacement so I bought this laptop. If I had more time, I would have avoided this product. If performs at the same level as a $400 laptop.

Good laptop quality for the price. Screen good. Fast speed for this machine

My experience was FLAWLESS! From my online shopping for the exact computer accessory to placing my order, to pick up - Simply flawless. All staff members were extremely helpful And polite. Super clean and organized store was a plus!!! Thanks for a great shopping experience.

Love my new laptop. He has more features than I know what to do with. It is fast and easy to use and keeps a long battery life.

Runs smooth , Amazing for work, the laptop is perfect size I take it everywhere in my book bag.

Perfect for seniors with little computer knowledge in my opinion. Big backlit keyboard a plus for me.

so far so good. let me try it some more to completely evaluate it.

I love my new computer. I love the touch screen. My last computer was not a touch screen and I did not like it

It is excelent and precise features to create comfortable when you are working ahead anywhere.

I like it very much, and I don’t want to closed my laptop because I want to continue using it.

Rough start as the screen would go black and not function right. Took it in and they were able to update everything and get it working correctly. Since then havent had any issues. My only complaint with this is that the keyboard didnt have the number pad. But I bought a keyboard to link to it while im at my desk.

Bought this computer for my dad who doesn’t know much about technology or how to operate a computer and so far he’s catching on and it’s perfect for him!

Well built exceptionally fast with excellent sound and video. Only one caution. The keyboard, keys are close together as a result of a larger speakers. Takes a little time to get use to.