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Customer reviews

Rating 4.8 out of 5 stars with 1515 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,515 reviews
  • Pros mentioned:
    Battery life, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It's a very portable, fast, quality laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this HP OmniBook X Flip 16 inch Laptop. The processor is fast, it has plenty of SDRAM for my applications and a large capacity SSD. The battery lasts for hours running videos, playing app games, and surfing the internet. It is sleek and lightweight making it very portable. I love the large screen. The touchscreen is responsive, though I did find it to be slightly inaccurate. In times of needing to tap small icons I have needed to tap a little to the left to get the appropriate response, such as tapping on the x to close windows. The on screen keyboard is large enough that it responds accurately without any adjustment on my part. The ability to flip or stand this laptop in so many ways is great. The hinges feel strong while working smoothly. Videos play smooth, the speakers work great, the 5MP camera is clear and video calls have been no problem with this machine. The flexible quick charging USB-C cord is easy to take along. It's a very portable, fast, quality laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Laptop and Unsatisfactory Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought laptop on oct 13th and experiencing several issues with this laptop. The screen frequently refreshes without any input from me, often going black and then coming back on. Additionally, the laptop hangs whenever I attempt to perform a browser search. I visited the Best Buy showroom to address these problems, but they informed me that I would need to pay $99 for them to review the issue. I never shop in best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy laptop, and doesn’t meet the requirements as promised

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Flippin cool laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using 13"/14" laptops for a while now and my aging eyes are starting to struggle with the smaller screens. So I wanted to give 16" screen a try. The HP OmniBook x Flip appears to be a versatile 2-in-1 laptop that combines good performance for daily computing tasks with a twist. Multitasking isn't an issue with Intel Core Ultra 7 processor, 16GB Ram and 1TB SSD. The Omnibook X Flip excels at multitasking and smoothly handles multiple applications without lag, providing a seamless experience for everything that I need a computer for (mainly email, web surfing office related tasks). The OmniBook X Flip has an integrated graphics, but for streaming videos and basic photo editing it is sufficient. However, it is not going to suit most gamers needs or graphics-intensive tasks that require discrete graphics. I didn't know how I would like the keyboard when I first opened the laptop, but the backlit full-sized keys are comfortable to type with and have a good travel to them making it a pleasurable experience to type on. I am typing this review on this laptop on my couch with the lights down low and I have NO problems reading any of the keys. One thing I immediately noticed was the power button just above and next to the backspace and delete buttons. At first I thought I would be shutting the laptop down every time I'd miss the delete or backspace buttons, but it doesn't shut the laptop down unless you press and hold for a few seconds. I'd still prefer the button be a little further away from the main keyboard. The touchpad is responsive and accurately detects multi-touch gestures. Windows Hello functionality via the web cam facilitates quick and secure logins even in dimly lit environments, adding to the convenience factor. There is also a privacy shade for the webcam. Keep in mind Windows Hello will not log you in if that shade is closed. A feature that I don't find myself using often is the laptop's 2-in-1 functionality. Holding a 16" screen is comically large. Especially if you remember the first LCD screens were 15". Transition between laptop and tablet mode is simple. The 360-degree hinge is sturdy and appears well built. I do use it in "tent configuration from time to time. Having the touch screen is handy for that. The device features a 16-inch 2K display with vibrant colors and good viewing angles. The brightness is adequate for indoor use, though users might experience some difficulty in direct sunlight or bright environments due to the glossy screen, but the screen does have a coating on it that reduces some light glare. I usually prefer matte screens to glossy, but this screen does not bother me. The OmniBook x Flip stays relatively quiet under light to moderate load conditions. However, during more intensive tasks, the fan noise becomes noticeable, but not distracting as far as I am able to notice. The laptop offers a standard array of I/O ports, including 2 USB-C, 2 USB-A, HDMI and 3.5mm headphone jack. Unfortunately no SD card reader here . Overall, the HP OmniBook x Flip 16 with Intel Core Ultra 7 is a solid choice for those seeking a powerful yet portable 2-in-1 laptop, offering excellent multitasking capabilities and a flexible design that suits a variety of computing needs while looking attractive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unimpressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not that impressed with the laptop for as much as it costs. It's very heavy and it has magnet(s) next to the mouse pad for some reason. That is annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it! HP is Horrible

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not even owned this for a year and it already broke! It is so hard to reach out to HP for support. Ive been so frustrated with this laptop. My trackpad doesn't work and i can't use the touch screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good first laptop. Maybe high school homework kind of stuff. I ended up taking it back because I needed better productivity

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad wi fi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast when it works but really inconsistent wi fi signal dosent always work with my wi fi at home and I have booster all round my home

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality, Speed

    Rated 5 out of 5 stars

    Value with Open Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the price. It's the first time I've purchased an Open Box and so far so good! My goal was a PC that would be equipped with both speed and storage for years to come and not minimize on a high quality screen. The team at Best Buy between helpful floor sales and Geek Squad tech support helped make my purchase a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful 2-in-1 OmniBook from HP

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP OmniBook X Flip 16 Next Gen AI PC is part of HP's new laptop lineup and is now available with your choice of processors. This laptop has a sleek design and is engineered to be used in multiple modes - laptop, tablet, tent, and reverse. This Copilot+ PC is powered by Intel Core Ultra 7 processor powerful enough to handle all your day-to-day things and cater to your personal AI experience. It can also handle multitasking without any lag. The laptop comes with a beautiful and bright edge to edge 16" 2K touchscreen display that boosts crisp images and vibrant videos. There is no stylus included, but it does support one. The flexible design includes a full-size backlit keyboard with Poly Studio audio dual speakers on the side. They are pretty good for a laptop of this size. Being a Copilot+ PC, it fully utilizes Windows 11 and designed AI experiences for creativity and productivity. The included NPU helps in supporting the AI features. There is no shortage of storage and memory. This laptop comes with 16 GB of DDR5 RAM and 1 TB of storage, both plenty enough to accomplish all your tasks. The 5 MP IR camera and integrated microphones work well with video meetings as well as with Windows Hello functionality. There is a built-in camera shutter that comes in handy when you want to turn off your camera. As for the battery, HP states that you can get 23 hours of video playback and 15+ hours of mixed usage. I am impressed with the long battery life. I was able to use it for a few days before I needed to plug in. This will easily get you through a full day of work without worrying about recharging. The laptop comes with a 65W USB C power adapter. It also supports fast charge, which charges the battery to 50% in 45 minutes. Despite its sleek design, the OmniBook still accommodates 2 USB C ports, 2 USB A ports, 3.5mm audio jack, and a HDMI port. The laptop can be charged using either of the USB C ports. The Wi-Fi 6E and Bluetooth 5.3 cards are a welcome addition as they support fast data transfers. Overall, this is a versatile laptop that can do multitude of things with a complete blend of design and performance that helps you tackle your work or creativity from anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OmniBook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, we have to return this machine. We have had all kinds of issues with it. WIFI connection issues, crashing, weird glitches while it's running. It could be just a lemon, but beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard and mousepad fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the laptop - keyboard didn't work and mousepad never right-clicked in the same place twice. I updated drivers and tried USB mouse, which worked, but there was no fixing the bad keyboard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loud fan, laggy, doesn’t have gpu for anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it for 2 days updated it and it refused to turn back on. i had lots of pictures that i had edited already on the ssd and lost everything. other then that it ran fine just disappointed that i had to deal with that in the first place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get the BB membership it doesn’t help.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ru kidding! The customer service stinks! I’ve tried calling don’t get anyone, I’ve tried emailing the gentleman that helped me buy this to ask questions then tried Best Buy’s general email yah no one answers back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera stopped working within the first four weeks. Had issues and now will not work at all. OUT OF RETURN POLICY! WHAT A WASTE OF MONEY!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black Screen not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had it for about 5 months and it started randomly mot working. Screen went black and everything wont trun on when i got home from school

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it!!!! So use to a real PC, no adding machine numbers, can't type worth a darn. Screen keeps going dark. I want my old one Envy back.....too bad it won't run 11.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awful. Its stopped working after a few months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for money invested

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key board light is bad , not as expected for the price , design quality is bad

    No, I would not recommend this to a friend