Customer Ratings & Reviews

Over all the item is great, but the thing is the battery doesnt stay long as what the employee said that it lasted for about 18hrs or so, after using it for about 2 hrs straight the battery drain so fast, the picture quality is not so good like samsung.

Great Price. Great Laptop. Unexpectedly heavy. Easy Setup.

I am very happy with my new computer, notebook, the sales staff were very helpful in picking it out.

Beautiful bright screen with tons of cool features I am still only learning about.I've only had it a short while, but love it! #BunkaApproved

good product and meets my needs. good recommendation from the best buy associate

Service and recommendation from salesman was a great value for me on making this purchase.

I am pleased with the general functionality and speed of the laptop, and would give the product an average rating overall due to the following pros and cons: I do like the touch screen option and the flip screen option (although I've not yet fully utilized these features since I did not have them on my last laptop). I am NOT a fan of the keyboard setup. It has been exceptionally challenging to adjust to this, due to the spacing of the keyboard (seems offset to the right). I also hate that it does not have a numbers pad on the right-hand side (impacting the keyboard spacing issue), as this is something I used A LOT on my previous laptop due to the nature of my work.

This is the 4th laptop I have bought from Best Buy and this one is the best I had eve bought! It has everything I need for my work and personal information! If you are in need of a laptop this one is the one you should buy! It is worth the price by far, I buy everthing at Best Buy!! And I have purchased everything including a printer.

My mom loves my computer and it is working well . The computer is great!!!

2nd purchase of this exact item. Using them for business purposes. Great performance, especially for the price.

great laptop. works as described. good performance as well.

Lite easy to use great buy and the Geek squad did a fantastic job of setting it up.

This laptop has exceeded my expectations!! Quick access to internet, documents and love the touch screen. Very responsive to every thing I am working on.

Good product, good price, had all my questions answered

Has everything I need for estimating and job takeoffs. Beats trying to do it on a phone

Great computer the image is very good i had it side by side to the asus 4k and honestly i still like mine the only reason i gave it 4 starts its because compare to other computers the sound is lets day high but lacks bass or some deepness if u understand is not like sorround sound? But good performance

They loved how it was a lap & tablet all in one. Easy set up.

My husband absolutely LOVES this laptop, especially the touchscreen and fast processor.

Great picture & sounds quality - a long lasting battery.

Great laptop with decent speed. Easy to use. Great name brant products. Great storage