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Customer Ratings & Reviews

$1,149.00
Save $50.99
The comparable value is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 1702 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the product's excellent overall performance, speed, portability, and impressive battery life, along with its perfect screen size and ample storage capacity. However, some customers have expressed concerns regarding the keyboard layout. Minor issues like the noise level were mentioned, though the weight was generally considered acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,702 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No problems yet. Husband likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars! Charlie, Fran, and Mandy went above and beyond to help me. Their knowledge, patience, and customer service made my shopping experience at Best Buy outstanding. I’ll definitely be back because of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product ~ Excellent customer service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the laptop ease of use. Especially pleased with the customer service from Alice and the great assistance received through Geek Squad from Tyler he is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttercup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my niece for college and she says it has everything that she needs for the next 4 years awesome price great customer service will only shop at Best buy

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard layout

    Rated 4 out of 5 stars

    Adjustment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to having a computer with the number pad on the right, so taking some getting used to, but it does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is heavy. it weights quite a lot than the average laptops that I have own in the past. other than that, it's an ok laptop. I had to return it because of the weight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good laptop. The keys are slightly bigger than what I'm used to and it does not have a numpad. However in place of the numpad are speakers that bookend the keyboard. These speakers are suprisingly good. One thing i don't like is the fact the ram is not upgradeable. I would definitely recommend this laptop of school or work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Peformance Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Windows 11 capable laptop. Shopped around a lot and found this to be a great balance of price and performance. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledgeable staff. Made me feel so comfortable purchasing my new laptop. I always trust Best Buy and they never let me do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional touch pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, smooth touch screens and sharpe cameras..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp Flip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my 17" screen but getting use to it. Miss my 10 key on the side. I won't ever need the flip use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook X Flip 2-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my new HP OmniBook X flip 2 -1 laptop. For the price it was what i needed as a personal computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase, and the customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new laptop. It is everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP OmniBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the customer service was very helpful and the sales person know just what I needed. I love my new OmniBook X Flip 2 in 1 - Copilot+ PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and value for the money. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A dream PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing computer. For me, it Is a dream, because always i wished a PC with this features. Thank you Best Buy for this products type.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Value for your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a discounted price…got it on sales.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine- battery life could be better for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the battery life was better like how it said it was supposed to be. Other than that the computer serves the purpose for what is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a good price , fast pick up service , great deal

    I would recommend this to a friend