Customer Ratings & Reviews

Not only has this laptop exceeded my expectations but I am getting value for the money i paid for it. The same goes for the laptop charger I bought recently from bestbuy

I use this for work. I purchased this after my last laptop died. This is smooth and very easy to work on. Its a tounch screen and you can even bend the screen back to make it into a tablet. VERY HANDY

Not sure I should be the one reviewing my purchase. This replaced my 20 year old laptop that never had an update on any programs. I felt like soneone who had never used a laptop before. I immediately had to resort to using the touch screen to move the cursor around. The pad just didnt want to cooperate. I was thankful for this back up. There is no numberic keypad but I havent really missed it. Weighs less than half of my old laptop. I minimized a window and had to go to my neighbor to find it. At that point I realized technology had advanced without me. I need a class to learn how to use it. I decided to turn it off and try another day. So I ran next to the neighbors to show me how to turn it off. Oh, no cd player so I have to find another way to hook up my printer (manuals on internet?) or just buy another printer. It's 20 years old too.

I recently purchased a laptop from Best Buy, and the experience exceeded all expectations. The staff took the time to understand exactly what I needed—performance, reliability, and value—and guided me through the options without any pressure. Their product knowledge was impressive, and they clearly explained the differences between models, helping me choose the perfect laptop for both work and everyday use. What stood out most was how smooth and efficient the entire process was. From selecting the right device to checkout, everything was seamless. The team made sure I felt confident in my decision, which is rare these days. I’m extremely happy with my purchase—the laptop has been performing flawlessly—and I truly appreciate the level of service I received. Highly recommend Best Buy to anyone looking for a hassle-free and informed tech buying experience. I’ll definitely be back!

There isn't anything I can add to the comment section if you have already read the positive feedback from other purchasers of this machine. Lightening fast. Oversized keys are a plus. Sharp graphics, You get the idea. I would buy it again.

Good laptop, fast processor, long lasting battery, many useful options.

Well built exceptionally fast with excellent sound and video. Only one caution. The keyboard, keys are close together as a result of a larger speakers. Takes a little time to get use to.

Purchased this laptop for business accounting and miscellaneous stuff and it's proved itself to work excellently and allows my work to all flow.

Perfect replacement PC it is great light and very productive. Works well when I need to work from home fantastic computer. Love the touch screen

Very fast and loaded with features. It feels a bit heavy compared to others I've owned, but no deal breaker. Lots of storage, flip over to a tablet with backlit keys. Very up-gradable if you chose to do so down the road. It's got all you need for years of use.

I'm very pleased with this Omnibook. Be aware it has the abbreviated keyboard, so I bought a full size keyboard. Easy set up for both. The laptop is quick, clear, set up was pretty intuitive, and I'm not a techie. I don't know much about the battery life yet. Thanks!

This was exactly what my daughter wanted! I went in for a different HP that was on sale, but after discussing the options, this model won. I need it to get her through the rest of her undergrad and graduate school and so far this seems to fit the bill. Storage was a key as was it's ability to interface with all the programs she needs in her field. This was a good bet and is paying off so far!

This was the perfect computer for my daughter who is attending nursing school. It had the storage she needed and worked very quickly and efficiently!

At first I wasn't sure I was going to like the feel of typing on it, but it's good. Comfortable. Functions well. The screen is large and crisp. Gets everything I need to do done. I do a lot of research reading and being able to flip it to "tablet mode" is super helpful.

I highly recommend this laptop. I have been very pleased with its speed and display. I use it mostly for internet searches, purchases, and bit of home budgeting. Its very fast and efficient.

Great machine so far. Display is very good. Spped good also with included software, runs MSFT 365 well.

I don't want to say anything bad about my new laptop. The problem is that I wasn't careful enough when I viewed the picture. I concentrated so much on the keyboard being backlit that I didn't realize that there was no number pad on the right side, which I have been using for the past 30 years. Of course, this one has numbers, too, on top, but that is not the same when you are typing and use a lot of numbers. It wasn't outlined in the description, but I should have seen it when I looked at the picture. I only thought that every laptop 15 1/2" or larger would have that kind of keyboard layout. I am not a fan of the touchpad. It is very hard to do copy and paste transactions with it, and even scrolling up and down is super tricky. It does have a touch screen, which my previous laptop also had. I just have to get used to using it more. I have been using it when I have gotten frustrated with the touch pad, and I have to say that the touch screen is very responsive, and I like it a lot. When I first started with this laptop and it went through the initial setup, it said that it would transfer the information from my old laptop to the new one as long as both were on and close to each other. Well, it looked as if everything happened pretty smoothly, and there were no caution flags to double-check certain things. Once I started to use the laptop, I ran into several problems when I wanted to add pictures to Facebook or emails. Whole file folders of pictures were missing, and the same is true with documents. If I am looking at bills on online accounts and want to download them into certain files in Documents, most files are missing. It is inconvenient, but not a huge problem for me. I can copy the old files and picture folders manually and transfer them to the new laptop. But it says that it is doing it automatically, you kind of expect that to happen. My old HP Pavilion laptop is still working very well, but for some reason, it could not upgrade to Windows 11 when that operating system became available. I never figured out why it couldn't. It has plenty of hard drive space, fast memory, and processing speed. Microsoft has been updating Windows 10 almost daily, and often, there were functions that didn't work anymore, and then Google Chrome had to update so it would work with the new version of Windows, and then Facebook had to update. By that time, Windows had another update to correct what they had omitted or gotten wrong in the previous update. Every time I wanted to use the laptop during the last year or so, it seemed busy with some kind of updating, downloading, and installing, which used so much memory that you could hardly get anything done during that time. This coming October, Microsoft will stop supporting Windows 10, and when I got that news, I knew that it was time to get a new Windows 11 computer. It is a learning curve with Windows 11 on the new laptop since I had never used that operating system before. But no big deal, it will take a little time. I have worked on computers since 1980 and have worked with MS-DOS and many other operating systems since then. Most of the time, I have used HP computers and laptops, and that is why I wanted to buy another one. So I am sure I will get used to this one in a short time. When I deal with work that deals with a lot of numbers, I just use my wireless keyboard that has a number pad. There is always a way to deal with things, I am sure, most people will love this laptop.

I am enjoying learning my new Laptop. It has great updated features on it. I am able to do the projects that I need to do. The keys are larger and the backlit really helps when the room is not well lighted. The Copilot+PC is a great feature and assists with my composing correspondence.

Battery life has been amazing when unplugged for long periods of time. Sleek feel. No complaints, worth the price I paid. I run multiple programs at a time and haven't had any lag or inconsistencies.

Incredibly fast and smooth. Purchased an open box but when went in to purchase they only had a new one they have the new one at open box price point. Round rock Texas Best Buy is the best!!!! Will give them all my business in future