Customer Ratings & Reviews

This laptop has been great. Its fast and efficient. It hasnt let me down.

I will like the versatile of the this computer. The only reason i gave it 4 stars the key board small keys and keep hitting the wrong ones. I bought a Keyboard and mouse combo. Very happy now. But if on the road i have build in back up keys.

Use to have an all-in-one computer. It always shutdown on me while using it. With this lap top. No more issues.

The best buy associate was very helpful. This HP laptop is very nice, i like the color metalic black & its bigger than my other one. I am happy with this product.

I absolutely love this laptop. It's perfect for school and me working remotely

Love the speed. The size is perfect for not only travel but at home. Good weight laptop. Right in the middle of the perfect weight. Not too bad taking it to school and travel.

I has nice experience with bestbuy product specialist, good product and happy so far with the laptop. I highly recommend.

Very happy with this laptop. Does everything I need to- long battery life and ease of use. Best Buy did a great job setting it up for me. Good price.

It's the perfect laptop for my needs. It's light weight, compact and perfect for all the travelinbg that we are doing.

Really impressed with the help I received. The Geek Squad person was really good help. They checked out my old computer and then helped me by guiding me to purchase the laptop that I purchased.

A terrific laptop! I wasn’t at Best Buy to purchase this, however, it was on sale and I went for it! My laptop was old and this was a terrific replacement. I love it!

It was important for me to have a touchscreen and this product does exactly what I need to do. easy to understand user-friendly and the screen is a little larger, which helps me to see better.

Our experience with BB was very good especially working with Paul for the setup. We learned we can count on BB in Lady Lake for all of our electronic needs!

I am very pleased with the computer I bought. The Geek Sq. set everything up very clearly, and answered all my questions.

It's an HP so of course it's great! And the customer service of the two fellas at the BB in Conway, AR was outstanding! Please pass along my sincere gratitude.

I love this purchase!, I've been using a desk top for about 30 some odd years, and this laptop is perfect! very easy to navigate.....go and get yourself one!

I love my new laptop. Its sleek, modern and fit for my gaming needs. I love the space and graphics. So if you need a strong PC for gaming and Ai.... get this one.

Great computer and value for the sale price. Needed to upgrade before Windiws 11 and this was the camparable option to replace my old one. Will keep this one as long as I can like the last HP

Great value, sale price. Brilliant screen. Rugged, sleek.

I like the big keyboard, the screen size, and the weight.