Customer Ratings & Reviews

This is a very nice and powerful laptop. I had 2 issues with it, the keyboard layout is odd. The keys have not much definition to them, which lead to a lot of typos. And it has no 10 key pad. The audio is incredible for a laptop though, much nicer than other laptops I've owned. I ended up returning it and buying a different HP with a 10 key keyboard. When this one is on sale, its absolutely a great value though and can handle anything I needed to do with it. Its fairly light weight for a 16" screen laptop. I also enjoyed using the Copilot AI features.

HP laptop is great! Definitely beats a monitor and hard drive. Space-saving. Love my wireless keyboard and mouse. Great purchase

light weight, good feel and fast, everything we wanted

The Best Buy team gave me choices that reflected my needs as a business owner and local realtor. I had owned my previous computer for 5 years and it was starting to give me clues that it was at deaths door, so off to Best Buy i went. This decision was easy. With my total tech membership, the geek squad (Blaine Smith) made the transfer of data and set up of my new laptop easy as pie, with very little stress. I appreciate your support with the new purchase and for tech support by phone. Since i discovered Total Tech, I wont buy from another company.

Super fast speed and excellent display! Highly recommend this laptop

I am glad I listened to the Bestbuy employee who steered me to this laptop. It is speedy and very comfortable to use. I breeze through spreadsheets and some light gaming, certainly non-AAA titles. It is a workhorse though and I will recommend this to any business professional. Setup was quick though and I was running in no time. Screen is lovely and had no problem seeing the screen whilst outside. Perfect purchase

Great laptop. I use it mostly for school. Great travel size and large screen for my needs.

Fast, sleek reliable! Price was amazing. Just took it with me to Galveston, and San Antonio for presentation and heading to Cleveland next. Battery life is great!!

Nice design, excellent quality and very fast with a large Ssd. Perfect for everyday activities, I am very satisfied with this model!

I’ve been a MAC girl all my life but I decided to try this HP Omnibook and I and extremely satisfied. Very happy with my purchase.

A strong and robust laptop with high end features and built in durability. The 2k screen does not disappoint.

The computer and the "GEEK Squad" have been everything expected with the purchase. I would warn people about the Microsoft App though. It was installed properly, but, to date, I have not been able to change my password which has become necessary. Microsoft does NOT have ANY reachable customer service for the necessary assistance, and I have not been able to sign in to my Microsoft WORD yet. Again, MICROSOFT DOES NOT OFFER ANY USABLE CUSTOMER SERVICE; this is not acceptable.

Excellent laptop for the price. The 2-in-1 design is highly function. The system boots quickly and performs well.

Works well! Has a great screen and does evetything I need. Highly recommend.

This HP has plenty of storage and a good processor. I like it a lot. I also got it on sale so it was a great deal.

Purchased as my home computer and I’m completely satisfied with the performance of this setup. Plenty of memory and fast processing. This laptop should last for years.

Love the laptop, it is light, sleek and great for home use.

So far I like everything about it. With awesome help in operating the HP from Nathan and Justin, I am navigating the learning curve faster than I would have guessed. Great help from the Geek Squad. I use this for zooming and editing student essays and an author's writing, so it is well used.

This computer is very clean and fast. I would recommend this computer to everyone.

My husband loves his new laptop. His old one was so ancient that Best Buy/Geek Squad could not loading any new updates. While not very technical, he has had no problems whatsover adjusting to the newe laptop. The sales person was also a big help in selecting the unit we ended up purchasing.