Customer Ratings & Reviews

Nothing special for the price I paid, should have went with a different brand

Super loud ever since turn it on. Crazy. Nothing is running. And too many preinstalled apps.

My old device is much better the delivery got delay

We never get that item Best Buy keep on saying it’s been delivered without any proof we will not go to Best Buy again

lap top stopped [powering up after one month, poor

The first thing that jumps out at you when you turn this laptop on is the size and quality of the display. It is bright and sharp and runs nearly edge to edge of the top of the laptop. There is very little space wasted, and all of that space appears to be crammed full of pixels. The next thing you notice is that the keyboard appears to be yelling at you. For some reason, HP decided to label the keys with huge letters that make you think this is the easy-reader version of the laptop for older people with vision issues. They also put the names for the non-letter keys in ALL CAPS with similarly large lettering, so it just looks loud. The keys themselves are not the usual chicklet style, but are instead flat with little space between them. It looked like it would be more difficult to type on, but surprised me with its effectiveness. I'm making fewer typing errors on it than I would have anticipated, and it's not that awkward to use (as long as you're not looking at it). The stereo speakers on either side of the keyboard are also pretty good and entirely suitable for watching a streaming movie. The laptop itself is fairly light for its size and pretty thin, making it easier to manage. Setup was standard Microsoft-quality, with all the new prompts to take advantage of Microsoft's AI offering. Overall, a very solid performer.

I love the performance so far. I got this laptop specifically for Cybersecurity work I'm getting into. It's super smooth and easy to work with

This is my first HP laptop and so far I'm really loving it but I've only had it about a month. I've had Dell XPS13 laptops for the past 7-8 years and Dell Inspiron before that. The DellXPS is significantly more expensive than this HP but I don't feel like I am missing anything. The only thing I've noticed so far is the facial recognition seems much more reliable on my Dell. I would say it only works about 80 percent of the time but I don't consider that a big problem. The clarity of the screen is impressive as is the touchscreen. So far, so good!

Very easy to set up and efficient to use. I really enjoy this lap top well worth the price

Extremely powerful laptop with large hard drive for video and music storage. Couldn’t be happier.

One of the best hp laptop ever , graphic quality finishing overall 10/10