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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-558 of 558 reviews
  • Rated 1 out of 5 stars

    Won't stay running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has shut down unexpectantly several times in the few weeks we have had it. Sometimes the monitor goes black first, it then automatically restarts. I've tried different power strip, no power strip and updated any hardware driver I could find, piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer since the end of November. I went to turn it on yesterday and it doesn't work. I barely used this computer, I only use it for bill paying and a couple of worksheets I do monthly. My son knows what's wrong with it but HP won't send the $15 part and now the computer is to be mailed back and wait 2 weeks before they will return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Linux

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does not work with linux, which is a first in over 20 years (tried several distros). A linux install hangs right after booting, and requires disabling the ACPI to continue. Given this issue has already been raised in the HP forums and isn't fixed, it's not worth getting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP desktop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good value for the price. Salesman was knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Does not support dual monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support dual monitor. This is a huge deal,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always restarting and unable to exit sleep mode without restart

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tower computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work fot me. Returned it. Couldn't use it. Brought it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    you don't say manufacture date

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i did not use computer , I can't review it. h/p DOES NOT HAVE GOOD CUSTOMER SERVICE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, under a year old and major problems! Ugh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store service was good. However the phone service was horrible. The problem was and is you can't call the store for service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always goes into bit locker and it is so slow..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    move on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk junk junk junk junk junk junk junk junk junk!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect For Small Offices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we need for our small office. No issues, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot faster than my last. Love this product. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, awesome professional personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fast and quiet. Sleek design. Glad it was chosen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop for students and businesses.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop is great for schoolwork and businesses. other than that, this is not a gaming desktop if you are going to play intense games on it. i tried to play Skyrim just to see how it plays and it was not smooth enough to enjoy so i will stick to doing schoolwork on this desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Hp computer I purchased from Best Buy. The price was reasonable since it was on sale.

    I would recommend this to a friend