Customer Ratings & Reviews

The computer functions perfectly. My problem is the lack of instructions or where to find instructions

Good price and capacities. great sales and service.

Computer was super easy to set up and is just perfect for our needs

I think this HP product is an excellent choice. Very dependable.

Computer seems to be decent, enough room to upgrade

Two of the USB ports in the front have bad (unstable) connection. sometimes cannot find the plugged-in drive.

Storage is smaller than I wished, but otherwise works great

Straightforward online order, and was ready within the hour

UN ABLE TO INSTRALL ITEMS FROM PRINTER ' UNABLE TO INSTALL SOFT WARE FOR SCANER

Piece of junk. We bought it new because our other computer kept shutting down after a minute, but when we got home and set it up all we got was a blue screen that said computer needs repaired. I even checked the ID number on the box to the computer to make sure no one returned an old one, but the box and computer ID number matched. DO NOT BUY.

I actually returned this item to exchange for a mini PC. This one turned out too big for my desktop.

I am disappointed with this PC. It is slow and lags, often so badly that text does not appear until many seconds after typed. Often clicking something results in nothing, not even a spinning wheel for what seems like forever. It's not like I imported much, just pics from my OneDrive. My only guess is bloatware or just not a well put together system. I have run HP's optimizer and system check multiple times. I would be extremely upset if I had paid full price rather than the sale at $449.

hdmi instead of vga. not many extra ports.especialaly video!

This computer sucks. I purchased it for work. I had to return the first one because it was constantly making a loud noise. The replacement is not much better. It takes about 5 seconds for it to open or save a file. The first one did not have that issue. I will not be buying an HP in the future.

they have lost all my pitchers when they download all my files to my new computer and i am still having problem getting it to come on to my monitor

Very disappointed, unable to log in or use. Stays in power save mode and monitor is black!

Difficult to navigate for easy instructions. I had to call for help and then it was incomplete. I'm not satisfied with the product and also find it to be much slower than my previous desktop, an ASU.

Would not turn on after a few days of buying. I tried everything.

This was the worst electronics purchase I have ever made. The man in the store knew exactly what the issue was, had seen it before, and knew immediately it was just "unfortunate" for me. It's not possible to link a bank account or contact customer service. Product will come missing keyboard, mouse, and cord connecting monitor to computer tower. Unhelpful, expensive, and incomplete.

We had major problems with keyboard not working. We are on the third keyboard, still intermintant issues with not being able to type. Geek squad worked two hours on the first keyboard, told us we have to go to HP. After three hours with HP customer support, we demanded to claim warranty. HP said that we couldn't get a replacement til mid December.