Customer Ratings & Reviews

The CPU (computer) surprisingly is "attractive", adds class to my office. The challenge is learning Windows 11, forr which I will count on Best Buy staff training.

This is my fourth computer over the last 20 years. The last one was a very well featured HP AMD Athlon Ryzen 7 that performed well year after year. So this is my first trip into Windows 11. I have no regrets. However, the listing is incorrect. My purchase was an Intel Core Ultra 7,s which took a little getting used to the features but is a pleasure to use.

Upon purchasing this H.P. computer i also, upgraded the ram from 16 to 32 gigabytes of ram. So far no problems and it's super fast. Great price and well worth it.

Seems to be a very good product ! I would purchase again if necessary .

I had to replace my desktop only because it couldn't be updated to Windows 11. I was pleased to find a product fitting all of my needs at a reasonable price.

works fine. just wish it came with excel and word. my other computer I use had it and did not have to pay for it

Has everything we needed, it was a good price in comparison to others that we looked at.

I purchased this to replace my much older computer that cannot be updated to Windows 11. This has a nice profile and was easy to hook up. Best Buy did an excellent job of transferring data so I could find it. I have not used the keyboard/mouse since I already had one.

Set up instructions easy to follow and prompt for computer start up do not require IT degree! The speed and ease of use of this unit is exactly what I need!

It has everything i need for my small business bookkeeping

A little slower than I would like and some of my older apps and programs do not work. Other than that, it is a fine home desktop computer.

Great purchase! It’s compact, very sleek and super fast.

Good product. I'm quite satisfied. Everything is working quite well now.

Working with sales and geek squad employees was fantastic, All questions answered and I was able to pick up the order with all programs placed on the computer without problem. Brought home and just plugged in, as I requested. Extremely satisfied and will continue to do business with Best Buy.

Its the perfect pc something for my kids to just watch and to homework

It is a learning curve going from Win 10 to Win 11. Best Buy chat line was extremely supportive and knowledgeable. Still working through a lot of new procedures. Wish HP setup booklet was more informative.

Great buy and great support. The whole process was great and very good. Staff was very informative throughout the entire process.

Great! Smaller than old tower and easy to start up

This Computer is fast and works perfectly for what we need it for.

Installation was great. So far absolutely no problem. East to use