Customer Ratings & Reviews

Best Buy had the brand new PC i bought for3 days. I was told the system would be set up so all i had to do was plug it in. That did not happen. The keyboard, mouse and speakers will not work. I set up my old mouse and it works just fine. Best Buy did not properly set up this PC. I cannot rate the HP system because i can not get it to work. Now i will spend the afternoon looking for the elusive technician..

This does not appear to be a good quality PC. It stopped working within the first 60 days. It appears that the video processor failed. Black screen.

Had to exchange the cpt because of operating problem. The monitor had to be exchanged because it arrived damaged. Your store would not exchange saying it was beyond warranty time. There was NO Monitor to use with the computer so did not discover its issues until the new monitor was exchanged. The store charged me $50 to buy extended warranty OR No Exchange would be allowed. Basically you robbed me of $ 50 . This will be my last purchase from a dishonest firm.

I had to wipe off all the files to a computer that is less than 60 days old

Bought 2 of these and had geek squad set up. keyboards would not connect without restarting computer. went back to store they did not know why and made me buy 2 wired keyboards. talked to store mgr as well thought maybe plugged in wrong that did not help either

We have been struggling with getting this computer to work properly. I think we have fixed some ussues and narrowed down others. After a restart, the monitors do not turn on as if theres an issue with the onboard graphics card especially the display port connection.

I hate it! I much preferred my old windows 10. This one has a mind of its own. It does what I don't want it to do and oftentimes does what I don't want it to do. These elitists think they are so wise but it is all about the $$; it isn't about serving the public. I'm old school and don't like it!

After a couple of months, this POC computer keeps shutting down every few minutes. Fortunately, I purchased the Geek Squad protection. After I took it in for repair, the guy told me it would be sent out for two to four weeks. After only eight weeks, I would expect them to exchange it, But they won't. Buy at your own risk.

great computer but stumped by the 7 pin motherboard PSU connect not allowing you to upgrade the GPU which it gives you a slot for. They dont even sell you a HP version that will substitute the standard PSU. Terrible Idea. Got a refund.

I would NOT buy this again, it turns off every 10 minutes or so, I have to wait an additional 5-7 minutes for it to reset. Very annoying and time consuming for simple tasks.

I returned it the same day I purchased because the Geek Squad advised I couldn't drop it off to have my data transferred from my pc to the new one. I was advised to either wait until 8:30pm, or come back at that time. I wasn't going to wait 6 hours.

I purchased 3 of these, Everytime there was a micro soft update some kind of issue popped up. Resolution plan to return all 3 computers next week.

Bestbuy is totally unacceptable. We waited 12 day's for installation and scheduled to be home for a 12 hour wi ndow . And geekaquad calls to say it will be 10 more days.

Computer came in flawless condition and unboxing was simple. Inside the box we have our computer along with a mouse and keyboard but you will need to purchase a monitor or have one already. We had an all in one computer that this is replacing and while not that old the thing had become sluggish and outdated so I was super stocked to get something new and fast. I don’t want to use my computer at home that often because like some of us I’m on one during the day and messing around with my laptop at work or doing whatever I get tired and don’t spend much time on it at home but when I do I need fast and reliable performance. This computer does not disappoint at all it is fast and works flawlessly. I knew I needed a new PC but I wasn’t expecting a manufacturer to make one that looks sleek like this omnidesk. It is really cool looking and fits in my home office decor wonderfully. The only real thing that frustrated me a bit was setting it up waiting for all the updates. It took a while and I was honestly worried that the performance would be sluggish. Thankfully the PC is lightning fast and is able to handle whatever I throw at it. Highly recommend

The desktop might have been good but I purchased a open box online and it came locked Best buy geek squad wanted to charge me $100 more to unlock it so I returned it even though it came locked from them

In repair shop now. Waiting to see if it can be fixed. Pixelated picture.

Nobody installededue to no one to download info from olf TV, Don't know when they will have anybody

This computer is not very good. Returned for a Dell XPS. Kept getting a blank screen.

This comp. does a black screen often (3X per 4hr stint) bringing it back

The HP OmniDesk is a great everyday computer. I like that the boot up is very fast. Programs load fast. I can accomplish my daily tasks timely and even enjoy some leisure. I like that it comes with a built-in AMD graphics card. I hooked up a Sony gaming monitor and it looked great. I had no problem doing some light gaming with Diablo III. However, I tried to look at some GoPro footage and this desktop did not have the codec to play it and it would cost. This was disappointing because my older gaming laptop had no problems playing it for free. I like that it is extremely quiet. Even when I was taxing it with gaming I never heard the fan speed up. It also stayed very cool. The mouse is very minimalist but gets the job done. It's easy to upgrade that in the future for something with more features. I really like the keyboard. It's compact but has all the keys you need. It's also minimalist with not adjustments or bells and whistles but it fits nicely on a small desk and feels good to type on. The buttons are responsive and quiet. The only thing I really wish it had was a back light. It's so much easier to find keys with a little bit of light behind them. I like the modern design with the faux wood on it and makes it look nice sitting on the desk. I know this stopped years ago but I really wish it came with a disk drive. I still have some old programs and I buy physical CD's for music and it would be nice to use all that on here. The number of USB ports on here is insane. There is plenty of room to grow with a better keyboard, mouse, and external hard drives. I'm not big into AI yet but it's nice that this has the option to eventually try things out. It also comes with an empty memory slot so you can upgrade and keep this computer going longer before getting a new one. I would 100% recommend this to someone that's just looking for a simple computer to get them through mostly their daily tasks and a little more.