Customer Ratings & Reviews

It does on but if your kids like to play Robox this computer has a hard time keeping up. For the price I expected better. Would not recommend if you have kids or if you are even a light gamer.

It worked for a couple weeks and then started freezing with a black screen, even after resetting the PC. Can't even set it back up now because it goes black and freezes during the setup process. This seems to be a common problem with this model, apparently. I'm very disappointed with HP.

Bought two of these. Took me awhile to get around to hooking them up, didn't notice the 15 day return window which ended yesterday. First one suffers the black screen issue others have reported. Was informed by Best Buy that I had to contact HP since window had closed. Problem is you must register PC first, neither one will register, not by manual entry or auto detect. Now what? Something is up with these computers.

I had a problem with this computer not booting after 1 week. HP fixed it remotely. Now after 8 months the hard drive is bad and needs to be replaced.

The computer is fine I guess. It has been a little over a month since we purchased it and we are still waiting on the Geek Squad to come out and install it.

There is an issue with either the video card or the Motherboard but having lots of issues with the screen just going black for a while then comes back.Now I have to shut down one of my employees to take it in to get checked. Loss of production by an employee just because poor quality of a brand new computer.

Bought 2 of these for my business. one of them had a bad wifi adapter. Tried updating drivers and everything but it still didnt work. Ended up returning that one. The other one works fine but i get the blue screen of death every 2-3 days. Would not recommend really.

I love HP products, I outfitted my home and office with HP 27" All-In-One computers. I bought this tower for his power and specs, get it home, and it wouldnt allow me to to set it up. It would gave error message and reset. I assume I bought a bad one.

For the price of this computer you would hope that it could at least run Minecraft with some average shaders. However, this device disappointed me at every turn. I have heard jet planes that had a more quite take-off than this computer. We had this device in our home for less than 3 days before we decided to trade it in and spend a few more bucks to get something way better.

Had to exchange the cpt because of operating problem. The monitor had to be exchanged because it arrived damaged. Your store would not exchange saying it was beyond warranty time. There was NO Monitor to use with the computer so did not discover its issues until the new monitor was exchanged. The store charged me $50 to buy extended warranty OR No Exchange would be allowed. Basically you robbed me of $ 50 . This will be my last purchase from a dishonest firm.

Bad experience and returned due to AMD driver issues. Might have been easily corrected but I did not want to continue so it was quick and easy to upgrade to a different computer.

I had to wipe off all the files to a computer that is less than 60 days old

After a couple of months, this POC computer keeps shutting down every few minutes. Fortunately, I purchased the Geek Squad protection. After I took it in for repair, the guy told me it would be sent out for two to four weeks. After only eight weeks, I would expect them to exchange it, But they won't. Buy at your own risk.

We have been struggling with getting this computer to work properly. I think we have fixed some ussues and narrowed down others. After a restart, the monitors do not turn on as if theres an issue with the onboard graphics card especially the display port connection.

great computer but stumped by the 7 pin motherboard PSU connect not allowing you to upgrade the GPU which it gives you a slot for. They dont even sell you a HP version that will substitute the standard PSU. Terrible Idea. Got a refund.

Bought 2 of these and had geek squad set up. keyboards would not connect without restarting computer. went back to store they did not know why and made me buy 2 wired keyboards. talked to store mgr as well thought maybe plugged in wrong that did not help either

I would NOT buy this again, it turns off every 10 minutes or so, I have to wait an additional 5-7 minutes for it to reset. Very annoying and time consuming for simple tasks.

This does not appear to be a good quality PC. It stopped working within the first 60 days. It appears that the video processor failed. Black screen.

I hate it! I much preferred my old windows 10. This one has a mind of its own. It does what I don't want it to do and oftentimes does what I don't want it to do. These elitists think they are so wise but it is all about the $$; it isn't about serving the public. I'm old school and don't like it!

I purchased 3 of these, Everytime there was a micro soft update some kind of issue popped up. Resolution plan to return all 3 computers next week.