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Customer reviews

Rating 4.6 out of 5 stars with 999 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the product's fast and responsive overall performance and speed. They also appreciate its compact size, ample storage capacity, quiet operation, and sleek design. However, some customers are not fond of the pre-installed operating system, and a few noted limitations regarding expansion slots and the absence of a dedicated graphics card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 999 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Horrible Thermals from the Factory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a just a weirdly specced system. If you get it cheap and are willing upgrade it yourself and willing to deal with some jank it's fine, but you should know that this apu will heatsoak the case without adding an exhaust fan or at least a mild undervolting let alone trying to add a low profile 3050 yourself and dealing with that thermal nightmare. Overall my PC is great to use but that's after I upgraded the single channel memory and fixed the bad thermals that come from HPs factory.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    North Lakeland store..thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had my purchases up and running. Everything is great. Thank you to those assusting me in the North 98 Best Buy store. Very helpful ...Thank you for helping those of us not computer wizzes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and the resolution of the desktop. I was pleasantly surprised at how clear the images are. The only dislike that I have is that it has no camera.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Choice for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. All the functions needed for our use. Plenty of space.

    I would recommend this to a friend
  • Cons mentioned:
    Expansion slots

    Rated 3 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased open box. It would bring up blue screen of death. I couldn't even factory reset before returning. Maybe the person who purchased before me had this issue and returned it saying. Note that it doesn't have VGA for those who want to use older VGA monitors. There aren't too many slots for expansions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Fast and I love this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast! I absolutely love this purchase. I got $200 off and on tax free holiday. Savings and a great computer all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last desktop I purchased from Best Buy was an Acer 11 years ago. It was time to upgrade to Windows 11 and they had a great price on this unit. The sales person helped me through the decision making and I purchased this HP OmniDesk. Total Tech/Geek helped me clone the information over and I was off and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this pc so much, I use this everyday and night. It also lets me play games and I love that. It’s really useful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Go computer and monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far there’s no problems I really like that if fits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things come in small (and large) packages.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good things come in small (and large) packages. My HP OmniDesk packs a wallop on speed and power. My LG MyView Smart Monitor is big enough to bring everything into focus on one screen. But the best part was 24 months at 0% financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete computer with screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a very nice computer with monitor. easy to set up my husband loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional purchase my daughter is in love with it Best purchase ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated that I ran all my adobe programs smoothly, quick shipping and nice overall look, never overheats and a solid processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great streamlined unit with plenty of power for basic office work. Fast and economical. Easy set up and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new desktop! The price, easy set up and so easy to operate. The guys at Best Buy listened to what I wants and needed and set me up with the perfect match. I'm really happy with my purchase and their help.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Speedy computer, looks great, awesome buy!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used computers of all kinds before, and never had any computers quite so fast for everyday tasks. Press the power button? On in mere seconds - faster than any other SSD based PC I've used. Open a browser? It just opens. Go to a webpage? It just opens. Want to open Krita, Scrivener, or other lighter creativity software? It opens as quickly as the application itself will allow, if it has a splash screen, and otherwise will simply open instantly. In short, for productivity, this thing is an unstoppable beast. You may need to upgrade your RAM or add a dedicated graphics cards for more intensive workloads - digital audio work, video editing, graphics rendering, etc. - but as a workstation, this thing will probably last a very long time. My personal rig (primarily a gaming PC) has high end hardware on the AM4 platform. It doesn't hold a candle to this thing's general speed, and it's not close, either. It takes longer to boot, to be ready to use after it has booted, to open just about any software. it has more RAM and it has a better graphics card, but the only thing it can really do better is gaming. This thing is truly impressive. Not to mention, this computer looks fantastic. The design of the case is modern and sleek, simple, unintrusive, yet it still draws your eye. If it used a standard motherboard layout, I'd put my gaming PC into this case. As far as the components themselves go, it's about what you'd expect from a prebuilt office PC. There are no airflow fans inside the case. No intake, no exhaust. The only moving part in the entire PC is the CPU fan (and as a result, it's practically silent. You can only hear it if it's quiet and you get particularly close to it. You'd never notice if you had any sort of noise around you or were wearing headphones). There are 2 RAM slots, and only one is occupied (with green, thin RAM, no heat spreader), so there's room to upgrade there. There is only one SSD slot, and it's hidden under the CPU fan shroud. You can upgrade it, but 1 terabyte to start is solid enough, and you'd need to reinstall an operating system to do so, so I don't think it's worth the effort for most people. There is ample room in the case for a graphics card, but the power supply doesn't have any PCI power cables you could use, so you'd be relying solely on slot power. I'd love to upgrade this thing to a gaming rig, but any graphics card I could use without changing the motherboard (proprietary power connectors) and PSU wouldn't really be enough to match the performance of the processor. One quirk about opening this computer - you need a Torx bit or flat head to do it. The side panel screw isn't a standard thumbscrew. You can't take it off without a tool. The motherboard is also secured using said torx/flat head screws. It's a bit odd. I did attempt to game on this, although not very much. I tried Dark Souls Remastered. After lowering the settings a little and turning anti-aliasing altogether, it ran at 60FPS if there wasn't too many things on screen at once. it would drop to about 50fps at its worst. It could probably emulate up to PS2 games respectably, and could play lighter games without issue, but if you're looking to play anything demanding whatsoever, this is not the computer for you. I should mention that this came with a wireless keyboard and a wireless mouse. They both use the same dongle. The keyboard is nice - it's got a good heft to it, and typing on it is smooth and simple. Chiclet style keys you could find on a laptop. There's no switch to turn it on or off - it seems to just work when the PC is on. I'll mention that is has a little bit of delay when you first start typing, sometimes. Not bad enough to cause an issue, but it is noticeable. The mouse is alright. It works great, but it's not very ergonomic. The computer came with the usual software - HP software for "optimizing performance," McAffee, that kind of thing. Not a terrible amount, all simple enough to remove, but enough to warrant mentioning. All in all, I think this is a great computer that will last as a personal workstation for quite a long time. The price is a bit high for sure, but for everyday tasks and lighter productivity, you can't beat it, and it will likely remain a fast, reliable computer for years to come. If all you want is a workstation to get things done, and browse the internet, I think this is a candidate worth considering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUALITY OF AN HP DESKTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy desktop to set up with little to no knowledge you could have this computer and access all of your accounts in your bank account and your possible Doctor visits. It had a lot of speed for the ram and not too many extra boxes either very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and love the color. The sales people and Geek squad where so helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when I needed it. but not compatible with my scanner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Display resolution and Setup issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on a Black Friday deal (open box Excellent Condition and tested through Geek Squad ). Plugged everything in and ready to start only to find out the display resolution off the HDMI port was at least 200% enlarged. I couldn’t move the screen left or right or up and down with mouse or keyboard to find the continue prompt. Frustrated I took it back and ask Geek Squad to see if something could be done. They told me Id have to have an appointment. I got in line and returned it! So here’s the kicker… I went online and found another open box excellent condition at a store 34 miles away. Didn’t want to wait a couple of days with shipping so i drove down, picked it up and went to run setup. And guess what happened. This one didn’t come with a dongle for the keyboard and mouse. Used my old wireless keyboard and mouse and connected fine. Started to run setup and again the resolution was expanded. I was able to get through 3 prompts and when it got to wireless network and I couldn’t move the screen. The mouse moves and i can adjust the volume on keyboard but so I know no issues with communicating. I swapped out the monitor…same issue. Placed both monitors on old pc and they both work fine snd resolution is fine. Now I’m reading all this other nonsense and wondering why the Geek Squad is releasing these back n the store when you can clearly see there are resolution issues preventing the setup to get through. HP is usually a good product as i have worked and fixed many in the field doing service. But now i have to look at other options. Definitely staying away fromthis line!

    No, I would not recommend this to a friend