Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$749.99
Save $20
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 443 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 443 reviews
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Starts fast and is very fast with multi tasking. Lots of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade to a newer HP. Plenty of memory for pictures, videos, and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tower

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional value and easy to use and very compact Happy with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why are we living in the clouds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to put in a C.D program into the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent clock speed. loads OS quickly without any delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer desktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of mishaps with installation I'm now enjoying my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tower review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tower bought y family and I up to date with Windows 11. Expanded our desk top capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales help and recommendations for this pc was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great value for the price. Works as expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase from Hawaii! Staff friendly and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nee computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and fast. Setting up ms office eas very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mid-Level Desktop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to setup right out of the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No printer connection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast computer. Too bad it won't connect to my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade at a Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to a Great HP Desktop Computer at a Great Price!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Personal User

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I am not used to waiting 10-15 minutes for start-up each time and the need to re-start. Solving the problem at this time by keeping it on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower response time than previous computer. The software limits the use to only one browser.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality control from HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for a couple of days, then it froze when it started. I had to unplug it and reboot it to let it start again. It didn't happen if I used it daily; it only happened if I didn't use it every day. Since I tried to figure out what's going on until it happened three times, I even missed Best Buy 15-day return period. Even worse, I bought the office software for this machine from Best Buy with the computer, which was non-refundable by either Best Buy or Microsoft.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP OMNI DESK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKED MY LONOVO BETTER. MAYBE IT'S JUST GETTING USED TO THE HP. IT DIDN'T HELP THAT WHEN I SET IT UP I NHAD TO MTAKE IT BACK TO GEEK SQUAD TO FIX IT.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    King of the house

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and get started. Lots of power.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing keyboard and mouse on Open Box-Excellent. Online customer service says to go in store to ask for items (said no problem!), instore manager at Hawthorne, CA says I don't have a keyboard and mouse laying around and to go online to have one mailed. Lots of Back and forth with no resolution. Very disappointed.

    No, I would not recommend this to a friend