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Customer reviews

Rating 4.7 out of 5 stars with 742 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 742 reviews
  • Rated 3 out of 5 stars

    crappie customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use the computer thanks to your stupid customer service people. I have spent over 36 hours on the phone with them, and they do not do what they say they are going to do

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ease of purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally happy with the system the new windows is sso much better than my old system. printer is easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always a new computer is challenging, but with the Geek Squad assistance it went well. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, lasts long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine out of the box. I like it. Wish the rear USB ports were labled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended computer for the average user.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Worth the money. Happy with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRODUCT SO FAR. HP - OmniDesk Desktop - Intel Core Ultra 7 - 16GB DDR5 Memory - 1TB SSD - Dark Wood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    review 123

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to have problems syncing the computer and the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Dell PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Easy to set up - less than an hour!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as good as I expected. I am a little disapointed. It is slower than I think it should be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize it did not have Mio soft instated and it had to be bought other wise it seem to be a good computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid geek squad to transfer data. Some was but not everything which I did when got home. Additionally did not keep keyboard/mouse as left original box. Should have done myself and saved the aggravation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    window 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine except e mail won't work right. Days with microsoft no Help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good computer but it does fun thing at time not sure why

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have told lots of people DO NOT buy any computers from you....absolutely no training or help on ones that are newer then 2018. And when i asked if all my items on my old one would be transfered to the new ,they says yes ,THAT IS NOT TRUE, I had to pay someone from your store to come up and get one one of my programs loaded and i still had to spend 4 hours with Intuit to get it right. Your a rip off.Can't just make a phone call and talk to someone at the portland store.Really bad customer service..I will spread the bad news to everyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Think twice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since the first day I started to use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I specifically told the clerk I was buying this for work. He sold me a PC with Home edition of windows on it. It forced me to buy another version of windows 11

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NIGHTMARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store Geek Squad Failed to Inform me that I had a NEW Operating System which required new equipment. Thankfully Online Geek Squad was very helpful. MY fules were transferred All messed up. Very DISAPPOINTED!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    best buy sold a computer with serious issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after less than 1 week, it started shutting down at random times and various codes. then today, it took an hour to get computer to come on in order to make payroll. I will be returning this item first chance.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, just a bit slow. Not what I expected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not any faster than an 8 GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be faster than my last computer which was an 8 GB but it's not.

    No, I would not recommend this to a friend
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