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Customer reviews

Rating 4.7 out of 5 stars with 787 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 787 reviews
  • Rated 1 out of 5 stars

    Awful experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it set up, it came with a keyboard but you had me buy another one.. no paperwork, no receipts, no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    best buy sold a computer with serious issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after less than 1 week, it started shutting down at random times and various codes. then today, it took an hour to get computer to come on in order to make payroll. I will be returning this item first chance.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NIGHTMARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store Geek Squad Failed to Inform me that I had a NEW Operating System which required new equipment. Thankfully Online Geek Squad was very helpful. MY fules were transferred All messed up. Very DISAPPOINTED!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not any faster than an 8 GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be faster than my last computer which was an 8 GB but it's not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Onmi computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft ware issues right out the box. Computer fails to restart. I took the computer to the Geek Squad and I was told everything was working. When I set the computer up at home and tried to do a start it failed again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An Excellent Desktop from HP!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP - OmniDesk Desktop (Intel Core Ultra 7 - 16GB DDR5 Memory - 1TB SSD - Dark Wood) has been a great PC during my time testing it. With sleek looks, fast performance, and nice specs, I have been very impressed with this offering from HP. HP’s OmniDesk comes in a variety of configurations, but I believe the one I received works well for any daily computing needs. With an Intel Core Ultra 7 processor, it is fast, reliable, and can also handle AI tasks. The 16 GB of RAM ensures smooth performance, and a 1 TB SSD ensures that you will have enough space to store your work and content. As for ports, there are quite a few, including: 2 x USB-A 3.0, 2 x USB-A 3.1, 1 x USB-C 3.0, 1 x USB-C 3.1, 4 x USB-A 2.0, 1 x DisplayPort 1.4, and 1 x HDMI, as well as a 3.5 mm headphone jack on the front of the unit (plus audio ports on the back of the unit). During my testing, I found that I always had a port for whatever was required at that moment. Performance has been exceptional, as the HP OmniDesk has powered through every task with ease. I primarily have been using this PC for school/work, browsing the web/streaming media, and some light gaming. While I don't think this would be the best PC for serious, power-hungry gaming, it has been adequate for playing some older, less demanding titles. For all other daily tasks, there was nothing that slowed down the OmniDesk. This PC does run AI tasks, and they seem to work well. While I could debate the usefulness of CoPilot, it is nice that the HP OmniDesk supports these features, as they can only get better moving forward. The look and build quality of the HP OmniDesk is fantastic, as I really like the faux wood trim on the front of the desktop. It goes extremely well with the black color scheme, and everything feels well-made and high-end. While the included keyboard and mouse are probably not the greatest examples out there, I found them to be of a nice quality, easy to use, and responsive during my testing. The only con I can think of is that they do use batteries, instead of being rechargeable. Still, for included accessories, they are pretty nice. Overall, I believe that HP has created a winner with the OmniDesk PC. It has been a joy to use on a daily basis, as nearly all computing tasks are a breeze with the included hardware. The aesthetics and build quality are also top-notch, and indicate that this is a quality product. If you are looking for a well-built, powerful, and capable unit, look no further than the HP OmniDesk! Final Score: 5 Stars

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Challenging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated. Cannot get to us HP printer. Selections difficult to get to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pc was not fit for what I needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too slow had to trade it in for a better model, probably works fine for an office job though

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware. Geek s a uad could not transfer all my info and programs from old computer. Purchased a membership yo get everything done but they could not transfer everything. Reurned it and cancelled membership and only got back $25.00 from a membership that cost $189.00. Will not shop there anymore. They did not care.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow & Sluggish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very disappointed with this computer. It's not any faster than my existing computer. It's sluggish & Slow. Will return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    G SQUAD IS VERY SLOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G Squad is supposed to do a data transfer to the new comp. We dropped it off on 1-7 & nowvon the 8th they are saying theybneed more time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hope you have better luck than I did

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very troublesome. Ultimately classified as nonrepairable. In the end Best Buy stood behind the product - which is admirable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    as is unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not designed to add hardware. power supply has no un used plugs and no bays.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad ho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another hp product again!! Hp is crap

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Powerful laptop, limited expandability

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a reasonably powerful desktop PC, this one is an excellent choice. However, if you desire to upgrade hardware within the case, there are only limited options. I'll go into more detail below. The computer comes with a wireless keyboard and mouse. I could find no power switch on the keyboard, but you can switch the mouse off when not using. Both take two AAA batteries, which were included with the computer. It has both Gigabit Ethernet and 802.11ax WiFi for good network connectivity. It only has HDMI and Display Port video outputs, so if you have a monitor with only a VGA connection you will need a new monitor. I connected via HDMI to a 4K television, and the on-board graphics connected at 4K/60 and includes HDR support. The video image was very good.There are four USB 2.0 connections on the rear panel. The front panel has four USB-A connectors (two marked 5Gb and two marked 10Gb) and two USB-C connectors (one marked 5Gb and one 10Gb). First, this PC comes with an excellent CPU, the Intel Core Ultra 7 265. Comparing this with my primary media PC with a Ryzen 5 5600GT, this is in general about 30% faster in single thread tests, and more than 50% faster in multi-thread tests. The reason for this is the number of cores within the CPU. The Ryzen 5 has six cores, with hyperthreading that's 12 logical cores. The Intel has 20 cores, with no hyperthreading needed. Looking at memory and the PCI bus, the Intel has far more power, double the memory bandwidth and triple the PCIe bandwidth. What this all means is there's no bottleneck for data moving within the computer system. How does this translate into performance? I ran several tests, including playing high bitrate videos and performing video encoding. While connected via WiFi, I tried playing a 250 Mbps bitrate video. The playback would occasionally stutter, most likely because of the WiFi connection not being fast enough. A 200 Mbps video played just fine, and in real world use it's highly unlikely anyone would ever encounter such a high bitrate video stream. I then tried using Handbrake to encode an existing video into a different format. I took a TS file that uses MPEG2 video and encoded it into an MP4 container with H.264 video. I also burned in the EIA 608 captions. Previous attempts to do something like this would require from 30 minutes to over an hour. This computer completed the task in 2 minutes 14 seconds. This is exceptional performance. I previously mentioned expandability, so let's open the case and look inside. This is a small tower PC form factor, so I was expected to find some empty space for adding additional hard drives. However, once I looked inside I found there is no such space. The case itself is roomy, plenty of space for airflow. But there is no place to mount any additional hardware inside. There are two memory slots, with one in use and one empty. So the memory can be expanded. There are two PCIe slots available, one short x1 and one x16. A dedicated graphics card could be installed, however there are no power connections available for any card that requires a separate power connection. The same goes for SATA connections. There are two SATA connectors on the motherboard, but again no power leads for any SATA drive. It uses an M.2 slot for the WiFi module, and although it appears there might be a second M.2 connection available it might simply be an optical illusion. There of course is no optical drive, nor any way to add one internally. Bottom line: a very powerful desktop PC, but don't buy it thinking you can add in additional hardware. The memory can be expanded, there are two SATA ports and two PCIe slots, but no additional power is available to run any additional hardware. If additional storage space is needed, they can only be connected via USB connections.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy with my HP!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly right out of the box with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Lovers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thsi desktop is one of the best computer I have had..since day one .Very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    system working fine, no issues, installation and set up was easy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New desktop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Meets all my needs. Super fast and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    compact & quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up! Minimal cords, which is super nice and I can barely hear it running. Highly recommend so far.

    I would recommend this to a friend