Customer Ratings & Reviews

I use it in my home. I can't think of anything i don't like about it.

Excellent product for its price (if you buy it Open Box or at discount)

Just replaced our desktop, (15 year old) desktop. Geek Squad came and set up, they were fantastic to work with. Best Buy, is great

Both the product and the related service were excellent.

Excellent little machine with a lot of power. Extremely fast and ready-to-go right out of the box. Plenty of display and USB Port.

okay for the price, crashes on some games but it was expected

So far, so good. Seems to have robust capabilities and everything I was looking for in a desktop computer.

Does all I need for business and responds well and quick.

I use it for all the functions I normally do. The big things I like is all the important thing, hardware and software, have benn greatly improved. My old computer was a struggle. Now I can concentrate on the work not the machine.

I love the Computer I bought one for everyone in my family!!!

Replaced 7 year old desktop and new computer is quick and responsive

Little slow on updating me on the status of my order

Average computer, I don't notice any additional speed and like all new windows os it's all about navigating the changes and finding all my stored files. they should not have eliminated the cd/dvd drives and the sandisk drive

This computer was "Open Box - Excellent". What should have been a beautiful HP computer somehow had Dell apps and drivers installed on it. The computer actually thought it was a Dell. I spoke to SEVERAL people in several areas of customer service and they thought I should pay Best Buy to do the factory reset that should have been done before they shipped it out. Too bad. Best Buy lost shipping both ways and they also lost a customer. I'll buy my next computer directly from HP.

It would randomly shut off while using only chrome. It’s almost as if the gpu was failing. It’s cute and aesthetic but so not worth the risk of crappy parts

Bought this new and you have to restart it twice before you can enter pin, Took it into Geek Squad who refused to look at for less than 150 dollars. Mind you its only two weeks old. Theyknew at had the issue before they sold it.

Product is good but Best Buy cheated me out of the $55 rewards and won’t pony up. When I call I just get the runaround.

easy hooking up and my info was saved. I really was hesitant on getting new computer and starting all over again inputting info but this was a breeze