Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-118 of 118 reviews
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my home. I can't think of anything i don't like about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for its price (if you buy it Open Box or at discount)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced our desktop, (15 year old) desktop. Geek Squad came and set up, they were fantastic to work with. Best Buy, is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Ken Spencer M.S.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the product and the related service were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power house in a box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little machine with a lot of power. Extremely fast and ready-to-go right out of the box. Plenty of display and USB Port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay for the price, crashes on some games but it was expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All you really need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Seems to have robust capabilities and everything I was looking for in a desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Unit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I need for business and responds well and quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everyday computer for the things I do all day.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for all the functions I normally do. The big things I like is all the important thing, hardware and software, have benn greatly improved. My old computer was a struggle. Now I can concentrate on the work not the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUper Fast and heavy storage they will have this.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Computer I bought one for everyone in my family!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy HP customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 7 year old desktop and new computer is quick and responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little slow on updating me on the status of my order

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average computer, I don't notice any additional speed and like all new windows os it's all about navigating the changes and finding all my stored files. they should not have eliminated the cd/dvd drives and the sandisk drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is what $1000 dollars gets you at Best Buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was "Open Box - Excellent". What should have been a beautiful HP computer somehow had Dell apps and drivers installed on it. The computer actually thought it was a Dell. I spoke to SEVERAL people in several areas of customer service and they thought I should pay Best Buy to do the factory reset that should have been done before they shipped it out. Too bad. Best Buy lost shipping both ways and they also lost a customer. I'll buy my next computer directly from HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If it sounds too good to be true, it is

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would randomly shut off while using only chrome. It’s almost as if the gpu was failing. It’s cute and aesthetic but so not worth the risk of crappy parts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP omni desk PC fails to startup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new and you have to restart it twice before you can enter pin, Took it into Geek Squad who refused to look at for less than 150 dollars. Mind you its only two weeks old. Theyknew at had the issue before they sold it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Service

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but Best Buy cheated me out of the $55 rewards and won’t pony up. When I call I just get the runaround.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hooking up and my info was saved. I really was hesitant on getting new computer and starting all over again inputting info but this was a breeze

    I would recommend this to a friend