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Customer Ratings & Reviews

$1,389.00
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Customer reviews

Rating 4.7 out of 5 stars with 167 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the product for its strong overall performance and impressive speed, with many noting it's significantly faster than previous devices. They also appreciate its screen quality and sleek design. Furthermore, users find it to be a space-saving solution, and the adjustable monitor is considered an added benefit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-167 of 167 reviews
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed because such a complete computer was supposed to have a touchscreen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer/Poor HP Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the computer but the customer service with HP, during set-up, was poor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the Best Buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I got the computer home it was discovered it wasn’t a touch screen the adjustable handle didn’t work after being connected then reconnected several times… only great functionality was the cordless keyboard and mouse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought from outlet-catorgorized wrong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was missing power cord so when I was able to get one, the computer was actually damaged and I had to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very much disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy at all with best buy service. when sceern come put of main bord best buy did not help us. but hp is great who helped me very much

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid performer from HP, as usual

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old HP all-in-one served me well but I was ready to move up, and this was the natural choice. There's a clear improvement in performance, and I like the little bit of extra room on the larger display. I'm still setting up preferences and moving files, but I'm very pleased with this upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP desk top. Highly Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older desk top. Tod was so helpful. Then I had Geek Squad set it up including instal of a few extras that I purchased. Christopher was so professional and made sure I was comfortable before he left. I love the Orange store. THEY CARE ABOUT THEIR CUSTOMERS. BUT AGAIN. BIG THANK YOU TO Tod Pulsifer _sales and Christopher Herrera Geek Squad

    I would recommend this to a friend