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Customer Ratings & Reviews

Your price for this item is $379.99
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The comparable value price is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 286 reviews

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93%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Pavilion 17.3" laptop's large screen size and ease of use. Many appreciate its performance and the ample storage it offers for the price. However, some users express concerns regarding battery life and pre-installed software. The keyboard and overall weight are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 286 reviews
  • Rated 4 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running great a year later! Reason for 4 stars is that I'm not a huge fan of the track pad with no separate buttons, but not a huge deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product is fine, Salesman not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in and spoke to a salesman about laptops. I Specified that I needed one with Bluetooth. He shrugged and said, " They all come with Bluetooth". Got home and spent a whole day trying to figure out how to enable the Bluetooth to realize it didn't have it on it. I returned the computer , got a full refund and left to buy elsewhere. Best buy needs to train they're salespeople better. Instead of Best buy it was a worst buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connection kept disengaging. Would lock up. Returned to stare for refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works amazing but slowed down a bit after I go iTunes but other than that still happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great Laptop for the Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a larger screen laptop and I couldn't pass this one up at $399.I like it a lot, it's fast, it's lightweight and the screen is very nice. The wifi is nice and fast and the keyboard and touchpad are great also. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop to do my taxes. Bought this and it seems to be more that capable to get them done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pluses were not high enough to overcome the negatives for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for general use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for business and research projects. Easy to use. Like having a 10-key number pad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good adult computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for me but very heavy and cumbersome for my daughter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sleek design, great for Web surfing and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I am very pleased with the quality and the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Laptop. Highly Recommend this. Perfect for my College student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longest lasting computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Still going strong years later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right laptop I was looking for and at a good cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! Clear, vivid screen. Very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer but not upgradeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer but should have did more research prior to purchasing. Memory is not upgrade able in fact, it is not even accessable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not one of HP's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was miserable. Slow, lots of problems. Definitely would not waste the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work after 5 days. Had to exchange it for a Dell computer laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Third time's not the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for Christmas and it was "defective" I returned it for another one that ALSO ended up being defective. I thought "hey, third time's the charm". Nope. It actually turned on and started working (unlike the other two) but started going really slow and eventually crashed. I gave up and haven't bought a laptop for myself since. Disappointing too because I used to love the HP brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first foray into a non apple product and I hate it. slow. screen locks. reboots are a regular thing

    No, I would not recommend this to a friend