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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 393 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Pavilion 17.3" Laptop's large screen, affordable price, and user-friendly interface. Many customers mentioned that the laptop is great for gaming and is easy to set up. However, some customers expressed dissatisfaction with Windows 8 and the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 393 reviews
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and smooth. Good price with all those fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 75 year old. She loves the clear bright monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother-in-law. He liked it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little hard to get use to the new windows os but ok now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop Review - Not Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an HP Envy on December 26, 2014 and had to return it to Best Buy for a swap due it stalling and also boot me in and out of the internet. After much trouble shooting at home. school and at Best Buy we found that the laptop was malfunctioning. Now I have a new one and it is doing the same thing. I will need to swap again. This is slowing my progress down for school deadlines. I am not happy with this laptop at all. I will be changing to a Mac which will probably be better for me as I am a Media/Audio student. Overall with the service of Best Buy and the employees I was very happy and impressed. Thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, very good so happy with my HP. Work perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for my desktop. Fantastic display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students, I use it daily and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up!! Very happy with my purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for overall use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very good. I really like this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home use, very convinient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my lap top its just what I was looking for!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer broke within first month, out for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seemed great. Bought it for my child at school. Unfortunately, after a month the B and N keys stopped working and she could no longer enter her password. Because best buys warranty apparently expires after 15 days, I was told to contact the manufacturer. Fortunately, I did not listen and went into the store where a Geek Squad member shipped it out for repairs for me. My child is borrowing a computer to use at school. Will find out in 10 to 30 days how this story ends. Next time I will try to buy a computer from a store with a more thorough warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as user friendly as my old HP pavilion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to access, edit and print photos in a required size and quality. Word processing is awkward. Easy to prematurely send an email before completing it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new HP laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was easy to set up and not difficult to adapt to Windows 8.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    1st HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. speed is great, resolution is so clear! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    good laptop for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop that I got was a good start for gaming but an inter core I7 would've been better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hardrive Crashed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine until it tricked me into upgrading to windows 10, which fried my hard drive. Luckily it was still under warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unskilled salesmen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sold me incompatible virus software for my computer which I cannot use. My computer froze with malware and virus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great laptop at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well and joined geek squad and they already helped me hp laptop 6 gig 750 at great price of 479.00

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very fast, easy to use and user friendly.

    I would recommend this to a friend