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Customer Ratings & Reviews

Your price for this item is $166.99
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The comparable value price is $579.99

Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Pavilion 2-in-1 laptop's ease of use, touchscreen functionality, and lightweight design. Many appreciate its performance and battery life, along with its affordable price point. However, some users noted that the device can get warm under heavy use and that the RAM and storage may be limiting for some users. The 2-in-1 functionality and compact size are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 816 reviews
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    No memory slots - description is wrong.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop and the recommended memory upgrade (both HP and BestBuy recommend) but the laptop has no memory slots for the upgrade. Wanted 16 GB for better performance but stuck with 8 GB RAM and a useless memory stick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but I wish the screen was bigger didn’t realize how small it was until I compared to my other laptop. I had a hard time downloading the free spyware for Best Buy site but eventually I received a email that worked. Price could of been less for the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted in a laptop, lightweight and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for everyday computing. It's sleek and lightweight with a comfortable keyboard. I'm not a fan of Windows 11 in S mode, but you can easily turn that off and the OS switches to standard Home edition. The number of i/o ports is adequate and the screen resolution is acceptable. Great value for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terribel product, Terrible customer service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a $600 HP Pavilion X360 Laptop on 10/06/23 to use for business. Exactly 3 months later 1-06-24 the laptop black screened and wont turn on. I went here the day it black screen and was told by the return guy i have to run through the hoops of getting in contact with HP in order for them to do a warranty replacement. On top of that this Guy was talking and accidentally spit on my face. What a Garbage Corporate Company! Im so sick and tired of the crappy customer service. Best buy you guys have lost yet another customer, what a shame because this best buy location is nice and stocked. PS this was best buy #431, located in Fort Myers Florida.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Would recommend it. Great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall, but the only bad thing is the battery life, it dies really quicky. Byt overall its a good laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase nice display screen just what i wanted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use and very nice and endurable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st yr college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer that fits my daughter college needs for good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a solid computer for my daughter. She uses it everyday for her high school assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice light weight laptop. Very useful in my daily use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this model it is really east to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop (light weight)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, very light easy to lug around. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Perfect for what I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks after buying this, I am still contemplating if I will return or not. The screen is very small for me, maybe because I got used to large monitors connected to my other laptop. Also, I noticed some malfunctioning of the mouse when I transition it from a tablet to the laptop. Not sure if it was getting confused or what but still observing it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for college, and wow! So many features, and the quality and sleek look. I highly recommended this laptop to anyone, especially if you're in school to learn a trade!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Low End Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive storage is minimal and largely taken up by Windows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this pc for a high school freshman. The only reason (so far) to not give it 5* is that it does not have the number pad on the right side. It’s not a huge issue yet but if you work with numbers / spreadsheets a lot, it will probably be a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent item will recomend nice to work on it.....

    I would recommend this to a friend