Customer Ratings & Reviews
- Model:
- 24-k0024
- SKU:
- 6428088
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Pavilion 24" All-in-One's large screen size, ease of use, and impressive sound quality, with many praising the speakers. They also appreciate the competitive price and the inclusion of wireless charging. However, customers are negative about the lack of a CD drive and some concerns were raised regarding the camera and limited storage.
This summary was generated by AI based on customer reviews.
Bad Audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the audio/speakers is horrible, unable to hear anything but low noise.
No, I would not recommend this to a friend- Pros mentioned:Screen size
Repeated sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this PC for my husband because it had a good picture. Brought it home and worked perfect. Next day had sound issues. returned and replaced. Set up the second one, still had sound issues. fixed with HP help. turned it on a second time. Returned and will not be getting similar unit again.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm sorry to see that you have returned your computer, though I can certainly understand your frustration. Regrettably, there is a known issue with the audio drivers on this model. However, we have released a solution to this problem, here: https://support.hp.com/vn-en/document/c06993348
If we can assist you again in any way in the future, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
Great power but speakers are terrible!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers keep turning off because of the driver. The speaker makes a vibration noise even when on low.
No, I would not recommend this to a friendHP Pavilion 24" Touch Screen All In One Computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer had to be exchanged because there were so many flaws with the sound drive, speakers, internal systems. After two attempts with the geek squad to repair it remotely, the computer was exchanged, and then we had the same problems with the new exchanged computer. It took several days for the computer to be fixed in the store. It is finally working, but there were way too many problems for a brand new computer that should never have happened, let alone twice!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Carole,
Thanks very much for your review. I can certainly understand and apologize for the hassle and frustration caused. We have recently learned that there is, in fact, an issue with the audio drivers on this model. However, I have good news. We have released a solution to this problem.
Please click here for the steps to fix it: https://support.hp.com/vn-en/document/c06993348
If you have any trouble at all along the way, or this doesn't seem to have resolved the issue, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
Computer review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer operates ok but lags some other than that it’s ok.
I would recommend this to a friendBad Bluetooth connection mouse/keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard and mouse wasn't connecting to Bluetooth monitor. But great customer service!
No, I would not recommend this to a friendHP Pavilion All-In-One
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble with the built in speakers. They don't work. They make this terrible noise. I tried to install new drivers and it did nothing. Kind of worried that there may be more problems with this system. I have a HP All-in-One that I love. Bought this one for my wife. Nice system if it worked properly.
No, I would not recommend this to a friendNo Audio, driver issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this computer with the promise of of great audio, well audio stopped working after 3 months, best buy won’t take it as a return and now I’m stuck without a computer from 6 to 8 weeks while the issue maybe gets repaired, in todays world of distance work, audio is essential when I asked best buy about a solution so that I could be able to work their response was if you want a computer now you can go buy one. Very dissaponted on this product, and best buy in general, also had issues with second monitor loosing configuration every other day.
No, I would not recommend this to a friendHorrible China crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been returned once. No sound. Got a replacement. Hooked it up. Same garbageNow gotta call tried sat on phone on hold 40 minutes. Guess I gotta box it up and take this crap back physically to Monroe. Does suck.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks very much for your review. Although it looks like you have probably returned your purchase by now, I wanted to step in to offer some help in the off chance that you still own this HP Pavilion.
We regret that there is a known issue with the audio drivers on this model and can certainly understand the frustration you've encountered with your device as a result. However, I would like to share the good news: we have released a solution to this problem.
Please click here for the steps to fix it: https://support.hp.com/vn-en/document/c06993348
If you have any trouble at all along the way, or this doesn't seem to have resolved the issue, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
Computer having issues on Day 1
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a beautiful product but the day I received it and set up the computer, the touch screen has gone berserk! It begins to open every app and just go wild! I cant even move the mouse to control it. I’m sure I paid a few more dollars for the touch feature. For the price and the quality of computer its nice but for it to already be having issues... nope not worth it. Definitely being returned first thing tomorrow morning.
No, I would not recommend this to a friendProblems with Sound!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it for the first couple of days then the audio became scratchy. Exchanged it for another....3 days later audio was scratchy again. In researching the problem I found that it is an ongoing issue with HP all-in-ones. Would not recommend...going to exchange for a Dell.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Luann,
Thanks very much for your review. Although it looks like you have probably returned your purchase by now, I wanted to step in to offer some help in the off chance that you still own this HP Pavilion.
You are correct. Regrettably, there is a known issue with the audio drivers on this model and can certainly understand the frustration you've encountered with your device as a result. However, I would like to share the good news: we have released a solution to this problem.
If you do still have the computer, please click here for the steps to fix it: https://support.hp.com/vn-en/document/c06993348
If you encounter any trouble at all along the way, or this doesn't seem to have resolved the issue, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
Too Many Problems. Returned It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the 2nd HP computer in 8 months. First one was unfixable and the 2nd had toomey problems. I hCad to call Windows Support and HP Support the first week! Windows was messed up and HP software was not working. They wanted to charge me $100 to fix it. It was suppose to be brand new and had faulty software??? REALLY!!! Returned it for refund! Return went smoothly.
No, I would not recommend this to a friend- Pros mentioned:Screen size, Speed
Great all in one computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This all-in-one computer is 3 years old. It still runs great. Updates well, and stays current. Best choice in all-in-one computers. I would love a stylus to complete documents on my touch screen.
I would recommend this to a friend Ok for office work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor color quality. Have the do a fix and repair everyday for audio. Not happy, but it is what I got.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks very much for your review. I can certainly understand the frustration you've encountered with your computer, so I'd like to step in to offer some assistance.
First, regarding the color quality concerns, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Display and Touchscreen issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
Regrettably, there is a known issue with the audio drivers on this model. However, we have released a solution to this problem. Please click here for the steps to fix it: https://support.hp.com/vn-en/document/c06993348
If you have any trouble at all along the way, or this doesn't seem to have resolved the issue, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
99 problems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems from the start and now can't return no ones available by phone at our local store
No, I would not recommend this to a friendIssues right away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio stopped working after 5 minutes of use. Get a mac
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi John,
Thanks for sharing your experience. We regret that there is a known issue with the audio drivers on this model and can certainly understand the frustration you've encountered with your device as a result. However, I have good news. We have released a solution to this problem.
Please click here for the steps to fix it: https://support.hp.com/vn-en/document/c06993348
If you have any trouble at all along the way, or this doesn't seem to have resolved the issue, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
Defective speakers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one we brought home had defective internal speakers. Then had to fight through Best Buy's customer abuse to get it replaced. They wanted another $100 to get our data copied to new machine. Thankfully, onedrive took care of that.
I would recommend this to a friendBrand response from HP Team
Posted .Hi Pete,
Thanks very much for your review. We regret that there is a known issue with the audio drivers on this model and can certainly understand the frustration you've encountered with your device as a result. However, I have good news. We have released a solution to this problem.
Please click here for the steps to fix it: https://support.hp.com/vn-en/document/c06993348
If you have any trouble at all along the way, or this doesn't seem to have resolved the issue, please don't hesitate to reach out to us directly for support at support.hp.com.
Alexis
HP Care
- Pros mentioned:Ease of use, Screen size
HP Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer came right on time. It does not take up a lot of space. It is an easy set up ever for a beginner. Great for Microsoft Teams, Zoom meetings, ETC.
I would recommend this to a friend Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated to setup. Should have stayed with Dell.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a really bad experience the computer would work when it wanted. The sound didn’t work at all. This is the second defective HP I have bought. Very disappointed and will not be purchasing any HP products.
No, I would not recommend this to a friend