Customer Ratings & Reviews

Complete garbage. This is the slowest clunker ever. I attempted to upgrade and now stuck with this dinger. It's horrible. Constantly freezes and internet quality is like dialup. Just a terrible modum.

Had to return. It kept sending everything to the cloud and then wouldn’t let me retrieve it.

I like the larger screen that came with the bundle I bought. I also have the old monitor hooked up. I like being able to drag the document folder to the smaller screen and view individual documents on the larger monitor.

Didn't realize this did not have a dvd rw until I had already loaded all my files and settings. My bad. In the process about trying to get Best Buy support on the phone, I have been hung up on twice, thus the poor rating. When I reached a person, he was telling me they sold a dvd rw that would fit inside the tower, but it had a usb connection so it would need to be plugged in OUTSIDE the tower. I realize they don't put the things in most newer computers, but I want one.

Not the best for heavy gaming, but you get what you pay for at Best Buy.

Completely in poor condition. It was open box but it said it was in perfect condition, it also came with a horrible mouse and an old keyboard. It was strange to me because that had never happened to us. Best Buy always offers us excelent product.

Returned a great PC because the online and contract service techs couldn't get the DVD to work. Purchased an HP Envy PC that is fabulous.

Junk, looks cheap, feels cheap and does not handle dual monitors like advertised. HP will charge you for tech support. Run!

The windows files didn't copy properly. Best buy said they couldn't do anything about it. Wish I never bought this.

Worked for a few months then died. I had done nothing extraordinary, just email and the like.

Got this for my dad for Christmas. Finally got around to hooking it up for him and the screen keeps going black. I can’t tell if it’s the computer or the VGA output, but I am extremely disappointed. Of course this happened a week after I could return it.

Great product, I use for personal business and some light gaming. Had it over a month now and not complications.

The speed for a new computer is very bad and runs slpower than a snail

This desk top has the storage space and the processing power I need and it save me several hundred dollars.

The computer keep stalling had to take back two times and and have reimage I did not trust this computer so took back

Excellent strong unit. Very pleased and expect it will be able to do everything I expect it to.

Very good computer. Only problem I had was getting it to communicate with my Epson printer.

computer is slow and desktop screen constantly freezes

Terrific just terrific the desktop has been nothing but a joy since I've bought it.

Defective Hardware; The wireless keyboard had severe lagging issues, where it would either type 2 minutes (literally 120 seconds) after the key was pressed, nothing at all, or type a word like "wwworddddd". HP = Hardly Practical"