Customer Ratings & Reviews
- Model:
- TP01-2234/318G6AA#ABA
- SKU:
- 6477687
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Pavilion Desktop's speed and performance, noting its ease of use and great value. The desktop's size is also appreciated, along with its ample memory and quiet operation. Some customers have expressed concerns about the absence of a CD drive and the design of the power button, while others have had issues with the operating system.
This summary was generated by AI based on customer reviews.
GREAT PROCESSOR (RYZEN 7) BUT HORRIBLE RETAILER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for the price but WORST EVER EXPERIENCE for any money! Bought it in-store, told it was last one (Sales and website says two in stock 2 weeks later.) Sales said it had Windows 11. It doesn't - it has Win10. Today, (14 days later) I tried to exchange it. Support said was TOO LATE! I had only 2 weeks to return it! (TWO WEEKS FOR THEIR SCREW UP!!!) (Previous support person, website and receipt said I had 60 days.) Support person on phone started stammering about now. Previous support person (HP) told me to TAKE it into BEST BUY to exchange. NOT to upgrade to WIN11 myself as it could screw up computer/OS. Let's see, they sold me desktop with wrong OS, told me not to update online, lied about warranty, gave me confusing/contrasting info/instructions, etc., etc., etc. And still I am not one inch closer to solving problem, NOT ONE INCH!!!. Problem is, Ryzen 7 is good, but I don't trust BB, I don't believe BB and I will never have ANYTHING TO DO WITH BB EVER AGAIN. (THERE IS MORE, BUT I'LL SPARE YOU.)
I would recommend this to a friend- Pros mentioned:Performance
Paul Larrow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer works very well,efficient performance all the time.
I would recommend this to a friend No directions to start using with Windows 11- USB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use Windows 11 does not come with directions. USB ports did not work: had to go online to fix the situation.
No, I would not recommend this to a friend- Pros mentioned:Speed
HP-AMD Ryzen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as expected. Installed and ran with little input from me. Faster than the desktop it replaced.
I would recommend this to a friend - Cons mentioned:Cd drive
HELP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after Best Buy Geek squad transferred data,??? took computer home . Found out the disc drive on front would not open. Am still trying to get with Best Buy in Chico, Ca. to get this fixed.
No, I would not recommend this to a friend HP desktop tpo1-2234 is junk, don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this HP desktop tpo1-2234 two and a half months ago. The monitor went black. So I called Best Buy and they told me to bring it to the store so they could look at it. When I got to the store they told me it would take a week to diagnose what the problem was, then it would take 3 to 5 weeks to send it off to HP to fix it. Mind you this is my business computer I purchased I could not be without a computer for that long. So I paid for a tech to look at it, he thought it was a video card so I spent another $90 on a video card. That was not the problem it turned out to be the motherboard was bad. So I had to go to Amazon and buy a new computer so in the meantime I am out the money for this one and it is junk. I am so mad I will never purchase another HP or anything from Best Buy again. It was less than 90 days they should at least give you my money back. I am very disappointed and upset. Just giving one star was hard should I get been able to give none.
No, I would not recommend this to a friendHp dt tp01 2234
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in November of 2022. On/Off button doesnt work. Had to send back to HP to fix. They fixed it and now On/Off stuck again. Cant turn on the computer! They tell me i have to bring back to storr and they will send to HP to have fixed again!! What s pain!!!
No, I would not recommend this to a friendPoor computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended and set up by our IT support, product never backed up our work, even though the computer said it was doing it, crashed and we lost 3 weeks of work orders. Back to old faithful.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Matt,
So sorry to hear that this has happened to you. We build our devices with the intention of providing a reliable experience for our customers, but, of course, things don't always go according to plan.
Because this is a highly technical concern, I would recommend contacting HP directly for support at support.hp.com. We are always here and more than happy to get your computer running as it should.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty
Alexis
HP Care
mrs. Christinia Montegue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Slidell store refuse to release package t my Daughter even though she had my Id and her license so the order place in Florida was cancelled.The Sale person was advised to put my Daughter as the pickup.
No, I would not recommend this to a friendDisappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely freezes up at least twice a day forcing a reboot every time. Never had so many problems with a desktop. So frustrating...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm sorry to hear that you've been having trouble with your computer locking up. I can certainly understand how frustrating it is to have a computer that isn't working as it should. There is often a simple solution for this problem, so here are some suggestions which I hope will help:
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care