Customer Ratings & Reviews

So far everything is working great. Miss the DVD drive though. Hate having to use an external drive for some things I still do. Power button is the only thing I will complain about. Should have made it stick out a bit more.

Great PC. Easy to use. Simple setup. Quiet compared to prior HP products.

Great buy! Really fast computer, very easy to hook up, very compact. Perfect desktop.

Easy to use. Faster than the my last computer. Much quieter.

Love this new computer! It is fast and has so many new features. It doesn't take up a lot of space. Best Buy set it up for me and did a great job.

This computer was very easy to set up and it loads quickly after being shut off.

This computer was the best priced unit with the most & best features. It’s fast! Works without any issues.

Very easy to set up. Works great! Takes less space on our desk.

Works great so far nice and quiet.The Geek Squad were great helping me set everything up.

This is a great computer, as long as you're realistic about it's video card capacities. I saw a review elsewhere in which someone complained that it didn't run games at high frame rates -- this isn't a gaming computer. On the other hand, the CPU seems more than adequate for typical uses. We're running home security software on it, coordinating multiple wifi cameras and automated recording, and it doesn't break a sweat. One major warning doesn't have to do with the computer but with the glitch-prone Windows 11 it comes with. At one point, the computer did some sort of update and I couldn't get any video output. I dropped in a separate video card, and it turned out that Windows 11 was blocking a driver update for the onboard video, so the computer would never boot. This required a consult on the MS website (they even explained how to disable the security feature that was causing the problem, so must be common) and now the computer is back to full function.

EASY SET UP SUPER FAST GOOD LOOKING REASONABLE PRICE

I purchased the HP Pavilion Desktop with AMD Ryzen, 16GB of RAM, and a 1TB SSD in natural silver with high hopes for its performance. However, I quickly realized that this computer is best suited for basic tasks, such as sending emails or light internet browsing. If you're just looking for a machine to check emails with your grandkids or do very light work, this might be fine. However, I was disappointed by its performance when trying to use it for anything more demanding. The internal components are non-upgradable, and the memory struggles to handle even basic functions with Windows 11, especially when running multiple applications or using additional software. There is also no dedicated GPU, so it's not suitable for any graphics-intensive tasks. In conclusion, if you're looking for a simple, budget-friendly machine to handle very basic office tasks, this might work for you. But if you need a computer that can handle anything more, I would look elsewhere. At the price, it’s a decent choice for light use, but don’t expect much beyond that.

the size is really nice, fits perfect with my monitors. runs like a dream, I love it

This was computer I wanted especially since could hookup monitor with HDMI and older VGA system! very similar to my 2019 WIN10 pavilion but this had more RAM, faster processor and 1TB of SSD (vs. mechanical hard drive). But were a lot of issues buying thru Best Buy and won't anymore. They would sell me the computer and then say out of stock and cancel it. 2x happened but finally received one. 1st time they cancelled the order within 12 hours were showing available and re-ordered! Then went to HP to get HP (better than geek squad who I called & person had no clue what was covered) extended warranty and HP said was out of warranty (check when you get your computer first thing, since was told seems happen a lot. Make sure you get the 1 year valid warranty)- took HP 3 days to fix that (almost sent it back) but HP made it right. No BB support on all this. I believe this is an older manufactured computer (HP did say was brand new though just don't manufacture Pavilions). But again was exactly what i wanted and all is working well. I was glad 2 older programs I had actually downloaded onto Win11. Was told, by vender of remote camera I bought in past, wouldn't work as did google but it did. If you are like me would suggest google a couple of how to setup u-tubes to figure out how to set up before you start up the computer. Still running WIN 10 thru a switch and does seem to work well both of them. Now that 2 programs work on this computer (I was afraid of loosing) will eventually go 100% to WIN11. Still trouble with Microsoft office home & business outlook 2024. No real support once you buy a computer/software and tech folks don't seem to know much but basics. Google helps some. Price was high for older model computer though. My rating overall was lower due to my BB experience not the computer. Even wrote corporate but they never responded! Would have been better if could of had options to get 2 TB of SSD, but if need more memory can buy external drives. Like the lots of USB ports in front easy to access (and enough in back to not have wires in front) but also wish had CD drive installed. This does not have one even though looks like has a port in front. Don't be fooled it doesn't. External CD one I have worked sporadically but was able to eventually download software from it. My 10 year old HP monitor and dell speakers worked off this computer and so did my 2019 HP wireless key board so plus. My switch works well, with some minor adjustments on WIN11 resolution but having WIN10 set up I could toggle back and forth and see what settings on WIN10 were. Also you only get in the box: computer, plug, wireless mouse and keyboard, batteries for them. You are on your own for monitor, speakers hookups for them. Just too bad about best buy service (store, chat or phone). I bought my first DOS computer from BB in 1992 and the staff were knowledgeable and very service oriented. No more!

The setup was quick and painless. The computer has worked flawlessy to date. Great combination of price and value.

Very fast and so far very reliable. Good footprint and easy to set up.

My husband's computer (work) completely died suddenly. No cues of a problem, and no one could revive. We went to Best Buy, We spoke with a lovely saleslady, found a decently priced computer, and it was delivered. It was easy-ish to set up. We are not super young, so technology is a challenge. It is up and running, we bought Office so we have all we need, and didn't lose our shirts. Thank you Best Buy!

Excellent computer. Very fast. Quiet machine. Small size

Excellent value for the price. Fast and quiet. Not disappointed!

Love the new computer desktop, it works wonderful and I love that it works faster than my previous and I love the color of it. It is user friendly as well.