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Customer reviews

Rating 4.6 out of 5 stars with 2121 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion Desktop's speed and performance, noting its ease of use and great value. The desktop's size is also appreciated, along with its ample memory and quiet operation. Some customers have expressed concerns about the absence of a CD drive and the design of the power button, while others have had issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,121 reviews
  • Rated 4 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update response well for my needs recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop to Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is still in the works. Geek Squad has been very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My New Toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this desktop. It's so fast at startup and works flawlessly. I would recommend this desktop to anyone looking for one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Memory tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to be working properly and I think I can accy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning computer and windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for home office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my husband's home office. Powerful enough for what we need, none of the bells and whistles that you would need for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Pavilion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product!! my old computer was super slow.This one is super fast. Why the McAfee? I already purchased Webroot for old computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleep mode issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been only two days but having difficulty and rebooting only after the PC sleeps is a real issue. I expect more from a 1TB SSD computer. It’s a bad start HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have any issues, easy setup and was using it about 30minutes. Looks great on my desk, the gaming ones are too flashy for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Reasons why open box units were returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as open box - excellent condition. Transferred files from old unit and suddenly wouldn’t recognize HD. Took it in and was told the SSD was loose and should work Got it back home and same issue. Now I am told bad motherboard. This was supposedly in excellent condition??? Only option I was given was to buy a new unit, other open boxes available in other locations, but had to pay for shipping and excellent condition open box units were $100 -150 more. Terrible customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for what I do.....:.:...............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t of purchased if I knew it wouldn’t last

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 months and the device crashed. Grandpa uses it For music & photos.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have it very long when things started to fall apart. I tried to install a pcie card and the board connector broke off and exposed the wires. I wasn't happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Crashes, unusable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major stability issues. Started crashing (I think this was a Windows 11 issue perhaps not a hardware issue). After all the updates, got stuck on the "HP" startup logo. Waited 30 minutes and had to power off. Then after several reboots finally got a windows screen that crashed. Did a boot into the Recovery Mode. After more than an hour it said It couldn't be repaired (no details). Finally, did a full factory reset and same issue. Returned after one day. Perhaps I just got a faulty one, but perhaps not.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, right price. Best Buy is the place to go!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgraded Desktop finally.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program was little hard to manage but, we finally got it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP and AMD do it again.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and much needed addition to my office. Response is incredible with all the applications I use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miscommunication with order taker, causing a loss of my files for a week or more, Had to get the lead tech to understand the problem and then he finally found them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good but wish its 64gb ram& better graphic option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast! Great PC. Wish I had it 10 yrs ago. lol. Wish there is one key to remove all those bloat ware.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great machine. Im on ATT and this new unit is so much faster , immediately on! Highly recommend

    I would recommend this to a friend