Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2121 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion Desktop's speed and performance, noting its ease of use and great value. The desktop's size is also appreciated, along with its ample memory and quiet operation. Some customers have expressed concerns about the absence of a CD drive and the design of the power button, while others have had issues with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,121 reviews
  • Rated 3 out of 5 stars

    No dvd/cd drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that it had an internal cd/dvd drive but it doesn’t. Returned the

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Home use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited until this went on sale and it was a good choice. Much faster than the desktop it replaced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fedx is the worse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every day its "will be delivered tomorrow " and were fed up

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and responsive. We were in need of a new computer and this one was thumbs up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP_Pavilion Desktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been losing sound continually each time we try to fix problem it works for a little while then no sound again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Should have been warned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but a month after purchase hp sent a message replacement parts are discontinued.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement PC... good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with this upgrade, ease of set up with support of Geek crew THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer Tower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed so far, this HP is so much better and faster than our old one.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy withe the purchase it seems to have a problem with the power supply as it sounds like it's arching when it's turned off It also isn't as fast as my old computer and this is supposed to be a upgrade but doesn't feel like it at all Feels cheap looks cheap so I'll be returning it because of the power supply problem mainly but might be going to replace for something different for the other reasons

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Desktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new desktop is even better than the past hp computers that I've owned even though they have been great. This is the first time that I have had an ssd drive and it is definitely faster and quiter. The cpu is faster than anything I've owned as well. I just wish that it didn't come loaded with so much junk software. Time will tell if it holds up as well as the old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    System upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my old system. 60% faster along with software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solidly Solid State

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast performance. Like that the spinning disk is gone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price and plenty of room for upgrades down the road

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of problems with set up by Geek Squad. Back up from old computer not set up by in home Geek Squad leading to loss of data

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for home use and very easy to setup perfect for families

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent customer service!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the purchase but Kenny made the transaction perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi HP tower was sent to get a diagnostic because it was making noises back part and Best Buy determined that the computer was with issues and it was “repaired” they changed the power connection and now when I use it and I turn it off, it still making the same noise that the first time but this time moderate than before. I don’t want this computer anymore. Best Buy sold it to me in BAD CONDITIONS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Desktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - Windows 11 is a pain but it's not an HP problem

    I would recommend this to a friend
  • Cons mentioned:
    Cd drive

    Rated 2 out of 5 stars

    Deception/Misdirection, etc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed after I got home to find out the apparent DVD was actually not a real one. Why give the appearance of one.,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do for a small office. Would recommend.

    I would recommend this to a friend