Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $387.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 1388 reviews

Rating Filter

Rating by feature

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion x360's portability, touch screen, and affordable price. They find it lightweight and easy to use, making it a great choice for travel and everyday tasks. However, some customers have concerns about its slow performance, limited battery life, and Windows 8 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,388 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great portable 2-in-1 laptop for on the go!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for on the go computing and light gaming. 2-in-1 capabilities are perfect for traveling...

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Unable to connect to WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter to use for school and her robotics team, but it will not connect to WiFi unless you are very close to the router. Even when connected, it is exceptionally slow. A laptop without connectivity is worthless, but zero stars is not an option.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with power connector or the power cord

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought abd after two weeks the touch screen developed a mind if its own. it was good in the beginning only thing that bothered me was the number of updates it ran even if I didn't want them. the touch screen does its own thing. it open/closes programs deletes things and minimizes the screen and just goes haywire. this thing really sucks but I guess you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 Months!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this laptop as a Christmas gift. It worked for about 2 months, before the screen turned black when I tried to turn it on. Geek Squad could not fix it, so it is currently being looked at by HP. I missed the Best Buy return date by 18 days. 18. Seriously? I am disappointed not only in the Best Buy return policy but in this brand new laptop that does't even work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst laptop I ever had. I returned it after a week. Memory lags, constantly locked up. Loading 365 on it and it lost the op sys. Only good as a tablet with a built in keyboard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for home not for work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a simple laptop to use in the school system where I work. As soon as I tried to use the CD drive to install the security program I bought the trouble started. The drive did not work but a call to the geek squad fixed that and then they spent four hours updating the computer from Windows 8 to Windows 8.1. All was well until I took it to work. The WiFi password at work is 26 characters long, This computer only allows 24 characters!! A call to the HP help desk confirmed this.So now I have to drag an Ethernet cable around and find an Ethernet connection at every school so its no longer a convenient laptop for work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this little guy so far - it is taking care of my needs. I do, however, find it's flip-ability to become a tablet to be... fairly useless. So it goes...

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Buyers beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy should take this product off the shelf! After one week, the battery proved to be a problem. After an hour conversation with HP tech support that issue is fixed. Not even a month later the motherboard completely went out! This is by far the worst HP product. Even when it would turn on, it was incredibly slow and programs would freeze. The product is awful. I do not recommend it to anyone. HP just lost a customer with this piece of junk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy until my old laptop died on me. Formerly had a 15.6 inch Asus running Celeron. The 2-in-1 feature of this computer alone made it worth the money, the fact it has Pentium is just a plus, as I mainly use it for school (Junior in college).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Size but glitchy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps would switch at random any time I was using the mouse- don't know if that's operator error or a problem with the actual pc. Also, it was really glitchy and wasn't great for using the internet. Other than that, it was a pretty nice laptop, size wise and screen-quality wise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice little 2-1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this unit for about 6 months. The only issue I have is the wireless and Bluetooth are hit or miss. My wireless will drop more often than not and the Bluetooth will connect to another BT device and will not connect again. I have a $200 BT speaker connecting by an audio cable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP LEMON. Don't waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand new. Took it home and it would not pick up my wireless signal. I have a Mac, iPhone, iPad, and a Win 7 Netbook and they all pick up my network without any problems. I had to literally put the computer right next to the wireless router for it to pick up a signal. Spoke with HP tech support for 1 hour and it was determined that the "cheap" wireless adapter hardware was faulty. I immediately returned it. Total JUNK!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, very nice, works great!! its perfect for a student

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop, I just love it, perfect for everyday work. I don't find any con's. five star rating for quality. looks nice and good configuration.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shuts down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System has periodically shuts off and the wireless does not startup when the system is taken out of sleep mode.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from it !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for couple of weeks , than a keyboard key just broke, I turn it off one day and when I tried to turn it on I just got a black screen , so very disappointed with this machine , unfortunately I can't return it and probably to fix it will cost more money than buy a new windows laptop .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    H p laptop I don't like it but I like Sony laptop i

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    too slow...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 4Gb memory and Intel Pentium 2.17GHz (with Turbo Boost up to 2.42GHz) it is very slow. Why Atom or Celeron with 2Gb work better? Try it before you are going to buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Pavilion x360 is a great hybrid laptop. Very fast and responsive. Beautiful display and very light. A great laptop for the whole family.

    I would recommend this to a friend